Comments

emmrecs wrote on 5/16/2018, 4:14 AM

HI, welcome to the Magix forums.

First, please read this post and give us ALL the information requested there. At the moment we know nothing about your computer nor even the version and variant of MEP which you have!

Also, you need to be much more descriptive of what you mean when you say your footage " dosent work normally in the screen" . What, exactly, do you see?

Also, to help us (and you) to diagnose the problem, please find, download and install the free MediaInfo utility. Point it to one of your GoPro files and post the results of the Text view to your reply.

Jeff
​​​​​​​Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

allaa-Azawi wrote on 5/17/2018, 7:57 AM

Hi Jeff

Thank you for you letter ,i am trying to send you all the information but i couldnt send it ?

I download MediaInfo and i do all what you said but how i can send it to you

 

allaa-Azawi wrote on 5/17/2018, 8:09 AM

I use MAGIX Movie Edit Pro Premium

Version 17.0.3.177 (UDP3)

UG Code 8432 KA

emmrecs wrote on 5/17/2018, 9:09 AM

Hi.

Thanks for the additional information. You do have the latest version of MEP.

You don't need to send me the information, you need to post the results of the MediaInfo check here. Follow this procedure:

  1. Follow my previous instructions and allow MediaInfo to look at one of your files.
  2. Either, take a screenshot of the Text view of the MediaInfo screen, save the screenshot and attach it to your next post by clicking the upward pointing blue arrow at the top of the box where you type your answer in this thread and navigating to where the screenshot is stored on your computer; or, with the Text view open on your screen, go to File>Export and create a file with the .txt extension which contains all the information on that text view screen and attach it to your answer in exactly the same way, i.e. click the blue arrow and navigate to where this file is stored.

Using either method, when you click the blue COMMENT link below the screenshot or the file will be uploaded and appear in your post.

Jeff

ALSO: please don't forget to tell us about your computer and its operating system, as well as giving more details about exactly what "doesn't work" when you try to play your GoPro files in MEP.

Last changed by emmrecs on 5/17/2018, 9:11 AM, changed a total of 1 times.

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

allaa-Azawi wrote on 5/17/2018, 11:06 AM

This is the result Of Mediainfo

 

General
Complete name                            : R:\Batlic Prinsess\GOPR0235.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 1
Codec ID                                 : mp41 (mp41)
File size                                : 643 MiB
Duration                                 : 1 min 29 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 60.1 Mb/s
Encoded date                             : UTC 2015-02-19 01:20:41
Tagged date                              : UTC 2015-02-19 01:20:41
AMBA                                     : x

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=15
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1 min 29 s
Bit rate mode                            : Variable
Bit rate                                 : 60.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.241
Stream size                              : 642 MiB (100%)
Title                                    : GoPro AVC
Language                                 : English
Encoded date                             : UTC 2015-02-19 01:20:41
Tagged date                              : UTC 2015-02-19 01:20:41
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : mp4a-40-2

allaa-Azawi wrote on 5/17/2018, 11:33 AM

Hi

Windows 10 Home ...last up to date

AMD A8-7600 Radeon R7,10 compute Cores 4C+6G 3,10 GHZ

RAM : 16,0 Gt

64-bittinen

 

what i mean about (it dosnt work normally )

when i import the video from the camera to the timeline of MEP and the play the video ,in screen of the program ,it works like slow motion or it play and stop and return play , i wish you understand me what i mean

allaa-Azawi wrote on 5/24/2018, 11:36 AM

Hi

Did any body find the solution for my problem ?

johnebaker wrote on 5/24/2018, 12:10 PM

@allaa-Azawi

To improve playback try the following if you have not already done so:

  1. Turn on Automatically create proxy files in the projects settings (E key) - note these are lower compressed versions of the original files and are used internally by MEP, when you render/export the project the original files will be used, however do note that without hardware acceleration.
     
  2. Right click the lightning symbol bottom right of the Preview monitor and check the following are ticked:-
    Reduce resolution - this only affects the preview screen
    Reduce framerate - this only affects the preview screen
    Use proxy objects
     
  3. The lightning symbol is blue (active) if not left click once to turn it on
     
  4. In the Program settings, Import/export tab turn on Hardware acceleration for playback if possible and Hardware encoding for export if possible if they are not already on.

Note: if hardware acceleration is not available you may get an error message saying it has been turned off, if this occurs then export formats which could be accelerated will take a long time to render.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

allaa-Azawi wrote on 5/28/2018, 6:45 AM

Hi John EB

Thank you for all the information that you gave me and i do it all as what you written and now playback work well and normal ,and after i finish the video i will inform about the result .

thanks for your help

T: Yousif

allaa-Azawi wrote on 6/4/2018, 7:32 AM

Hi

I finish my movie and i chose to save it as video file in my computer so the chose export option after that i chose output as video file and i chose .

HD quality 1 Windows Media video

but there was windows show say :

the export not successful.please try again with another export format and i try all the options there even DVD quality and also another window appear say .

An error has occurred during export .

i took a screenshots for all what happened and i want to solve the problem and save the movie as video file in my computer by the way i make many movies before and i save it as video file and every thing was working well and computer hard drive is 2 tb , i have a lot of space

waiting to hear from you

 

T: Yousif

allaa-Azawi wrote on 6/6/2018, 12:08 PM

Hi

I know there is somebody can help me and solve my problem