unable to load video from camera

Your question refers to magix.info

I have a Toshiba Camileo s20 ,I used it last year and it loaded the videos to Magix without any trouble and I was able to edit them.

Now when I load it I only get a blank screen ,no sound or video.

The video plays back ok on Windows Media Player.

I tried using Media Converter then transfer that to Magix ,this gives a very jerky picture but no sound.

I was using Windows XP when the problem occured and have now upgraded to Vista but no improvement,the sample video works ok.

Any help would be appreciated.

Answers (1)

david answered at 2011-06-26 06:29 AM

I don't have a specific solution to offer, just a suggestion that may or may not work.

Uninstall the Toshiba software and then reinstall it to see if that makes a difference.

David

Thanks

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