Audio and video out of sync since the addition of a Samsung HDMI-connected HD monitor

Arthur-LW wrote on 7/2/2012, 6:17 PM

Running movie_edit_pro_mx_plus.  It was working until the addition of this new 1920 x 1080 @ 120 Samsung tv/monitor.  With a regular DVI-connected 4:3 monitor, I could get the program to edit my captured programs.  Now all of a sudden there is no audio sync, with several seconds of difference between the audio and video.  I tried a repair, tried uninstalling and even wiping out the files in Program Files x86 and the Documents folder but to no avail.  Help somebody?

Comments

johnebaker wrote on 7/3/2012, 1:15 AM

Hi

Is everything OK when you revert back to your old monitor?

Which version on MEP are you runnng and is it patched up to date?

More information about your comuter would be useful amd have you made any any other changes to it?

John

Last changed by johnebaker on 7/3/2012, 1:15 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Arthur-LW wrote on 7/4/2012, 1:50 PM

At this point I have no idea if the monitor was the culprit.  The captured movie or program would play fine with CyberLink, or ArcSoft viewers, or even Windows Media Player,and with nothing out of sync.  Somehow MEP got corrupted to where even a repair install and uninstall/reinstall did no good. 

I finally went into the Registry and pulled MEP out by the roots, deleting everything remotely linked to it, then did a clean install plus update (11.0.5.0).  At the present it's working ok once more. 

System specs aren't anything heroic (no OCing or anything like that).  Win 7 x64, Core i5-760 Lynnfield, 8 gigs of RAM, 850w PSU, RAID 10.

Say, I don't suppose Magix has a deep-level uninstaller, does it?  I don't mean the file cleanup thingy, but something that will go into the Registry and delete evey last bit ever placed there, plus all folders and filles on the system's drive(s)?  Sure would be nice.........