Cannot uninstall/repair Movie edit pro 17!!

mrmikemccall wrote on 6/14/2011, 9:22 AM

First the video dimming issue:

http://www.magix.info/us/magix-movie-17-pro-dark-overlay-on-preview-and.knowledge.485256.html

So I ran the installer and was given 2 choices: Repair or Remove. I chose 'Repair' to see if maybe some DLL was simply off. Same issues, so I started the installer again to chose 'Remove' however now the installer is telling me to use Windows' own Add/Remove system.

I try that and I get the following error message:

Local package not found for ProductCode:
{B2C8ABEF-C3D4-493C-8AB1-179FF999F64A}

So now I have a PAID and broken copy of Magix Movie Edit Pro 17 that cannot be uninstalled! >:(

Please point me to a complete list of all registry listings so that I can remove it manually.

- Mike

Comments

john-auvil wrote on 6/14/2011, 9:25 AM

This is a user-to-user area, we wont have a complete list of anything. I think you will need to contact the Magix support for that.

http://support2.magix.net/customer/en