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emmrecs wrote on 3/13/2021, 4:29 AM

@peter32

Welcome to the Magix forums.

There are several threads in the forum with a similar question. See here for the search results and read the advice given to other users.

Is your AV or Firewall blocking MEP's attempts to contact the Update Server? If so, you need to allow it in the settings of those security apps.

Jeff
Forum Moderator

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peter32 wrote on 3/13/2021, 10:59 PM

Hi Jeff,

Thanks, the message only came after the update was completed.

CubeAce wrote on 3/14/2021, 1:48 AM

@peter32

Hi Peter.

Then you need to add Movie Edit Pro to the excluded folders for scanning in Windows Defender and any running antivirus programs you run. It can be caused by the program calling the Magix servers asking for authentication of your purchase periodically and register as a false positive threat on your systems internet protection.

Ray.

 

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