• Video Pro X

  2 answers, most recent on 3/6/2026

  DOSNT WORK AT ALL CRASH CRASH CRASH
  I CAN'T GERT IN TOUCVH WITH ANYONE FOR A REFUND.
• Movie Studio

  7 answers, most recent on 7/26/2025

  [Solved] VDL 2026 Crashing on Analogue Recording Stop
  I'm encountering crashing when I hit Stop while recording an analogue source from a USB digitiser. I'm recording to MXV/Progressive/100%. MEP 2021 doesn't do this. The VDL 2026 crash log was sent in OK. Anybody else come across this?
• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @emmrecs Hi Jeff Retested this morning on my laptop, the crash appears to be random, yesterday both VDL 2026 and VPX 17 were OK, this morning VPX 17 crashed first time, then OK, VDL worked fine. I suspected both initial crashes were caused by the
• SOUND FORGE

  5 answers, most recent on 2/28/2026

  RE: 사운드포지17 다운로드 안됨
  @seongmin-kim 프로그램이 시작되다가 충돌하는 경우, Microsoft Windows 안정성 모니터에서 자세한 충돌 보고서를 찾을 수 있습니다. 이 도구를 사용하면 충돌 보고서를 확인할 수 있습니다. Windows 안정성 모니터에서 충돌 보고서를 찾아 복사하여 이 포럼에 붙여넣어 주시겠습니까?     In case the program begins to start and then crashes, you can likely find a
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  The issue is not that ACID Pro crashes during installation. The installer completes successfully, but the DLM appears to fail silently, resulting in ExpressFX / ReverbFX never being installed or registered.There is no crash event during
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  Independence keeps crashing when clicking project button.
• SOUND FORGE

  One answer, on 2/26/2026

  RE: Sound Forge 17 will not launch
  @G.K.G. I have the same advice as in your other topic about Acid not starting. Copy and paste the crash report from the Windows Reliability Monitor here and maybe we can find out a cause of the crash.
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. In case Acid crashes during the start-up, Windows creates a crash report in the Windows Reliability Monitor. If you copy and paste the report here, we might be able to find out, what the problem is.
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Solved] Crash Log does not open
  @Can-Dive, @browj2 Hi, It is absolutely correct that when you click on Display crash log the log file is not opened. As far as I know this button has not worked for a long time. You can get around this by not clicking on Send crash log... but going
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: [Solved] VDL 2026 Crashing on Analogue Recording Stop
  @johnebaker @emmrecs I must have shocked it into submission because it's no longer crashing. I'll ask the mods to remove this topic.
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: [Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  @Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes
• Video Pro X

  One answer, on 10/13/2025

  [Closed] vegas pro 22 crashes on startup
  vegas pro 22 crashes on startup...it has worked before, but on version 250 it give a error screen
• Music Maker

  One answer, on 4/7/2026

  App Crashes when FX are Used on Vocals
  Since upgrading to the 2026 Premium Edition, every time I try to mix down with FX turned on for any vocals, the app crashes. It simply will not mix down with FX turned on. I was able to work around it at first with just leaving off the EQ, but now
• Video Pro X

  One answer, on 2/22/2026

  [Closed] VEGAS Pro 21 Crashing
  trying to open program "VEGAS Pro has stopped working"
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  Update, I just tried to export the first project, the successful one. I just changed the name and it crashed in 30 seconds. I thought maybe the crashing project was the issue, I just tried to replicate the first one and it crashed. Did I get lucky
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Please copy and paste the crash reports from the Windows Reliability Monitor. Maybe this problem is driver related. Press the Windows key and R on your computer keyboard. This opens the Run window. Type perfmon /rel and press Enter.
• Music Maker

  6 answers, most recent on 11/16/2025

  The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl
  The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker application. I copied the VST files to a correctly configured folder. Magix Music Maker finds the plugin, but when I try to launch it, the application crashes. How can I get it to
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Can you please check the Windows Reliability Monitor for crash logs? Press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and press Enter to open the Reliability Monitor. Navigate to the red cross
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  RE: Sound Forge 17.02 not starting correctly
  @Jeff-Saylor You can check the Windows app called Windows Reliability Monitor. This will record all crashes and will save a more detailed crash description. Can you copy and paste the description here? Then we can maybe see why the crash happens.
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  I have a license for the Maxic Video Saver 7 and want to install it on my new pc,but downloading the "Installer" and running it fails. It won't download anything.I need a link to a full version as I as of now can't find the installation cd