• Off topic

  3 answers, most recent on 5/21/2026

  RE: VIDEOAKTIV YT no more?
  @idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  @Antony-Donlan I'm pretty sure it's stated in the EULA. Please look there. My guess is, that Audio Studio doesn't allow commercial usage but Acid Pro will probably allow commercial usage of the included loops. I don't want to have legal issues and
• Off topic

  13 answers, most recent on 2/27/2026

  Payment not received email
  I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  @Sebastian-Biel Hello Sebastian, As @SP. you have already indicated, you can cancel your subscription by sending an email to: infoservice@magix.net. You can find the Legal information by starting MMM 2025 and clicking on Store at the top right.
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  Hey SP. Thank you very much for such an in-depth explanation.It's a shame it's not easy-peasy to simply add my music for others to hear. There's always some sort of catch. There's no money related to my music as its only a hobby. My music has been
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990, @SP. Hi . . . . Getting a crack to bypass it? . . . . . . . . It's your good right to try a cracked version . . . . This is not correct, Though the software is an old version, it is still under the Copyright laws to protect the
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @JANET-NICOLAS​​​​​ It's legal to create a private backup copy of the music you purchased. For example, you can simply connect an audio cable from the audio output of your computer to the audio input and record the signal in a free audio recording
• ACID

  3 answers, most recent on 8/5/2025

  Are included Libraries Commercial Royalty Free?
  I have purchased Acid Studio, thinking of upgrading to Pro, for added features and 13GB acid library.Before I commit I wish to know if the library that comes Acid Studio standard and pro are commercial royalty free or not?I would be grateful if this
• Off topic

  2 answers, most recent on 10/16/2025

  RE: [Closed] paying for software.
  @Barry-Vaughan You need to create a customer account at Magix to install and use the software. So, you either can create an account in her name (which might be legally problematic), or create an account for yourself and later simply change the
• SOUND FORGE

  8 answers, most recent on 4/25/2024

  [Solved] Sound Forge VST Plugins
  I'm willing to try out Sound Forge Audio Studio 14/15, however, I can't find reliable free VST plugins. I installed the trial version with ReaPlugs, but the program crashes when I try using the plugins. I'm using Windows 11 22H2 x64, and these
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  For the record, I had to appeal one of their claims but I did get them to cut it the eff out once I made it clear I'm perfectly willing to assert my legal rights.
• SOUND FORGE

  2 answers, most recent on 6/17/2024

  annoying 3 beeps
  as of yesterday my sound forge pro 17 is emitting a 3tone beep every few seconds. The program was downloaded, is fully legal and worked fine since last January. What is the solution? adeade
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  I personally have not had any piece of complex software being 100% bug free. Have you read the EULA that you agreed to when you installed the software that outlines Magix legal position? Are you willing to hire a lawyer or start a class action case,
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• Off topic

  One answer, on 8/10/2025

  [Closed] CD Architect 5.2
  I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @SP. It's legal to create a private backup copy of the music you purchased. For example, you can simply connect an audio cable from the audio output of your computer to the audio input and record the signal in a free audio recording software like
• ACID

  6 answers, most recent on 9/25/2025

  RE: Does Acid pro have a CHANCE!!.
  Reply to SP, This was from CHAT GPT.   🎛️ MAGIX owns Acid Pro and Vegas Pro In May 2016, MAGIX Software GmbH acquired the majority of Sony Creative Software’s product lines—including ACID Pro, Sound Forge, and VEGAS Pro. So MAGIX became the rightful
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi, Thank you for your prompt reply. Unfortunately, I first need to clarify the issue with my licence with the MAGIX technical support department.The last licence I purchased was [MEP 2021 - 20.0.1.80]. According to the rules, I was able to update