• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley You can use IMGBurn to analyse a blank disk: put it in the drive, wait a few moments, then in IMGBurn, choose Mode>Verify. You can see the disk model number in the MID section: Also, I've found my connector doohicky so I can run my
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi . . . . In all cases quality is pretty poor  . . . That will be the case with Hi8 recordings of this era, the maximum definition was 720 x 576 (PAL) or 720 x 480 (NTSC) ie DVD quality. Given the age of the tapes I am surprised that you
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need some
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley HI Rick In addition @ericlnzs recommendation I would also suggest looking at the Verbatim range of USB drives, mine is this one (UK supplier) DVD SL and DL, BluRay and M-Disc and is giving good service. The LG drive supporting only one
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. The USB ports on the motherboard should have colours on the inside of them. You want your USB drive in the fastest one. If you have a USB-C port use that. If not a USB-3 port would be your next best bet. You may not have the latest USB
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley Unfortunately, there's no mention of Dual-Layer capability with that external burner you linked. As Ray said, any D/L-capable drive should include the D/L symbol. JeffForum Moderator EDIT: correction, I see the spec does include reference
• Video Pro X

  14 answers, most recent on 1/6/2025

  RE: Bluray Burner Problems and Multi-Language Bug in VPX16
  @johnebaker Hi John EB, The ASUS burner has its own power supply, connected to the mains. For USB, I have tried through a hub, directly connected to ports on two computers, always with the same result. There is a firmware update available for the
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @CubeAce You had me worried. So I plugged my 12 year old external Y lead ASUS SBW-06D2X-U drive into my Win 11 machine. It was instantly recognised and the drive opened asking for a disk. I don't have a Blu-ray ready to burn at present so just
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @AAProds @Former user @CubeAce Thanks everyone for your help. Yes, I did create a file to burn to a Blu-ray disc using an external drive as storage, which at the time was designated as "G". Sometime after that Google Drive was "mysteriously"
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  First of all, I want all of the above responders to know how much I appreciate their effort and time, to help me with this pesky issue. I wish Magix had provided us frustrated users with a customer service phone number to help us resolve their issue
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @Ralph_S I think I can force it to always be designated as "G", You can indeed: Plug in your external drive (it doesn't matter which port). In Windows Explorer, right-click on "this PC" or similar, choose "Manage", then click on Disk Management. In
• Video Pro X

  26 answers, most recent on 9/14/2023

  RE: Import issues
  @bvolbeda Hi . . . exFAT drive . . . This disk format is not always recognised by Windows, especially when the drive has been formatted using a MAC or has been previously plugged into a MAC. For best performance with Windows the drives, internal and
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @donjen33 Hi. I do have old DVD disks as well that no longer work. They look fine but all have failed recently. I have newer CDs that burn (admittedly only with audio) so I suspect my discs but it may be the burner only need cleaning. Like I said,
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  IMGBURN verify - Verbatim 5 pack (not printable surfaces) - MID: MKM-003-00 * the mpms are still no luck guys, create an IMAGE success but couldn't go to disk with external CD XP Burner even at 1 x speed. * i hadn't quite worked out or touched
• Movie Studio

  4 answers, most recent on 1/1/2024

  Exporting
  I exported a project containing a 1 hour video as a video file. It took a LONG time. And there was no indication at all from Magix that is even working. At least during the DVD burn process there are status showing the progress. Here, nothing. The
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  after a break + doing unrelated Magix stuff i thought i'd come back and do a Single Layer DVD. i previously done and i don't know by luck it burned. i threw in the Dual layer project yesterday but the same result occurred on both internal &
• Music Maker

  6 answers, most recent on 4/2/2023

  RE: MIDI Keboard is not recognized after update to WIN11
  There is no sound when inserting the cable. With other device like external disks the PC plays a sound. Maybe I have to look for an updated BIOS that will solve this issue which is rather annoying...
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  @mark-perry Hi I can find very little information on the discs you are using, how old are these discs? The date label on the package would suggest they quite old disks, and if they are made by the same manufacturer as other MPM discs I could find,
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine