• Music Maker

  2 answers, most recent on 4/18/2026

  RE: [Solved] Upgrade Music Maker 2025 to 2026
  @Tristan-Weijermars I think the last time you had a free choice to select Soundpools and virtual instruments was Music Maker 2021? For years it is now only a preselection, as you correctly assumed. It's likely the same stuff you already got with
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: [Solved] Editing problem in Sound Forge 17
  Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: [Solved] Speech to text
  @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: [Solved] Can't activate video delux 2026
  @FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get
• Photostory

  3 answers, most recent on 6/8/2026

  RE: [Solved] can't find activation code
  Visit www.magix.com and click the persona icon on the top right to get to the Service Center. Login with the email address you used using the product years ago and you'll find it then in the "My products" section.
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: [Solved] Samplitude keeps crashing with ASIO4All
  @psychojosh13 Do you use the newest version of ASIO4ALL? You can reset the program settings of Samplitude via its Help menu. If I remember it correctly the menu entry is called "restore default behavior". Be aware, in case you have custom shortcuts
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: [Solved] Music Maker Loops Unlimited Subscription
  @David-M-Turner Couldn't you download anything at all? Or are you getting any error message?
• Video Pro X

  2 answers, most recent on 3/13/2026

  RE: [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  @Khaled-Sabsabi Welcome to the forums. This is the Magix Video Pro X forum. If you're using Vegas, could you please post your query on the Vegas forum here.
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Solved] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: [Solved] Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• ACID

  13 answers, most recent on 2/20/2026

  RE: [Solved] Acid Music Studio 11 Fails to run.
  @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
• Video Pro X

  2 answers, most recent on 12/27/2025

  RE: [Solved] Can not install additional components - extra content.
  @artur83 Hi You cannot install the Extra contents because they already installed, see your second image. For 3rd Party add- ons, the email with your order confirmation and serial number may contain links to download and install, or under the Effects
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: [Solved] Sound Forge 365 activating and registering
  @VoiceDude Did you register it to the wrong e-mail address? A program can only be registered to one customer account. If there are now two different accounts (one with the correct e-mail address and one with the wrong e-mail address) you cannot
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: [Solved] That old chestnut - Quicktime
  @me_again Roll your system back a couple of days to before you started messing with things, Andy. Andy? Andy?!! 😂
• Other products

  2 answers, most recent on 11/19/2025

  RE: [Solved] I want to download Independence Free but get taken to the wrong page
  @Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the
• Movie Studio

  2 answers, most recent on 8/7/2025

  RE: [Solved] WRONG VERSION
  @memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get
• Movie Studio

  7 answers, most recent on 7/5/2025

  RE: [Solved] Selected Aspect Ratio Not Exporting
  @Peaceful-Pixel Hi, Top menu, File, Export Movie, Video as MPEG-4, and the settings should match your Movie settings. Click on the check box beside Display all, open the dropdown and you have more choices. You may now do whatever you want/need with
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)
  @Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: [Solved] Probleme saisie n° de serie
  @Philippe-LeBannier Si vous saisissez le numéro de série ici, vous obtiendrez le programme correspondant sous forme de lien de téléchargement : https://www.magix.com/fr/assistance-technique/mon-service-center/telechargements-de-produits/     If you
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• Music Maker

  One answer, on 12/6/2025

  RE: [Solved] Registration has deactivated
  @Jim-Starzky Music Maker EDM Edition is Music Maker Free + EDM Soundpools. It's technically correct, you have the Free Edition. In case you want a Premium Edition, there is currently a Humble Bundle with Vegas Pro 22, Sound Forge Pro 17 and Music
• Samplitude

  2 answers, most recent on 10/27/2025

  RE: [Solved] No puedo editar MIDI
  @David-Torres3320 En la esquina inferior izquierda, puede ver un pequeño botón activo, "Cell". Esto activó el modo celda, lo que provocó el comportamiento descrito. Simplemente desactive el botón.   In the bottom left corner you can see a small