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haza asked on 2012-12-14 at 08:12 PM

USB Video Converter Driver

Your question refers to… Rescue Your Videotapes!

Hi,

My computer doesn't seem to recognize the USB video converter that came with the Rescue Your Video-Tapes!6. I tried uninstalling and installing the driver again and again from the DVD and from Magix website and still wasn't recognized. No matter what I did, windows doesn't recognize the installed driver. When I open Magix Video Easy the driver doesn't show, only the webcam driver shows, and I can only capture the audio from the camcorder. I'm running windows vista SP2 32bit. Anyone came across this problem?

Additional info from 2012-12-15 at 08:49 PM

15-12-2012 Update:

 

Sorted! See my answer below. 

Answers (3)
dcmeyla answered at 2012-12-15 07:33 PM

Haza's answer (2012-12-15) worked great.  .I downloaded the driver link and am now able to transfer the VHS tapes.

  Thanks
haza answered at 2012-12-15 07:00 PM

Magix support sent me a file with the 2828x driver link. I installed it and worked perfectly. Here is the link:

http://download.magix.net/support2/driver2828x.zip

I hope it works for you too

 

Cheers

  Thanks
swmeyers answered at 2012-12-15 12:15 AM

Hi,

My computer doesn't seem to recognize the USB video converter that came with the Rescue Your Video-Tapes!6. I tried uninstalling and installing the driver again and again from the DVD and from Magix website and still wasn't recognized. No matter what I did, windows doesn't recognize the installed driver. When I open Magix Video Easy the driver doesn't show, only the webcam driver shows, and I can only capture the audio from the camcorder. I'm running windows vista SP2 32bit. Anyone came across this problem?

I am having the same issue, only differance is I have Win XP w/SP3. When I plug the USB wand into my system I get the 'new device detected, loading driver' and then a no driver found.  I have also tryied reinstalling and updating the program to no avail.  This seems like a fatal error on Magix's part not to have caught this before releasing the software.

  Thanks
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