Problème de d'adresse mail

JMFRAUNIE Posté à 10/09/2025 17:36

Hello, I have had the MAGIX Video de luxe 16 Plus Version to download for several years but I forgot to change the email address I used at the time which was Email removed by Moderator (it no longer exists) and I want to replace it with the current Email removed by Moderator. I am going to change my central unit and I will have to download this version of Magix again without having to pay the license again obviously. How to do it? Jean-Michel Fraunié

Commentaires

browj2 Posté à 10/09/2025 18:53

@JMFRAUNIE

Hi,

You have to log in to your account at Magix.com using the old email address, as that is your user name. Once in, you can change your email address, and download the software. If you have forgotten your password, then you'll have to open a ticket with Magix Support and explain to them.

John CB

John C.B.

VideoPro X(17U); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 11 Pro 24H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos