Activation Code Error When Rendering Video

hexinema wrote on 11/23/2025, 6:56 PM

Hello,

I am experiencing an issue with my MAGIX software. Whenever I try to render a video, I receive the following error message:

“The activation code is incorrect. Please make sure it has been entered correctly or contact the MAGIX customer service.”

I have checked the activation code multiple times, and it is entered correctly. Despite this, the error appears every time I try to render.

Could you please help me resolve this issue?

Thank you in advance.

Best regards,
Jan Němeček

Comments

emmrecs wrote on 11/24/2025, 3:50 AM

@hexinema

Welcome to the Magix user to user forums.

Exactly which Magix product and version do you own?

Jeff
Forum Moderator

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