Difficulty Downloading Content Pack- Video Pro X17

beforr wrote on 6/24/2025, 12:18 PM

I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and then download it from there, but there is nothing I can see in the store except for content that you pay for. There is nothing that has appeared in the Effects Menu either under Extra Effects. My Coupon code has now been used and I have nothing to show for it. Any ideas?

Computer specs:

Download speed: approx. 56 mbs down, 12 mbs up

Computer: ASUS ROG Strix G814JV_G814JV Gaming Laptop

OS: Windows 11

Processor: 13th Gen Intel(R) Core(TM) i7-13650HX   2.60 GHz

GPU: NVIDIA GeForce RTX 4060 Laptop GPU

Installed RAM: 16.0 GB (15.6 GB usable)

System Type: 64-bit operating system, x64-based processor

Thanks for your help! B

Comments

CubeAce wrote on 6/24/2025, 5:14 PM

@beforr

Hi.

Did you download all the content packs under Help / Install extra content?

Ray.

 

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