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emmrecs wrote on 10/25/2025, 3:11 AM

@Mikhail-Novoselov

Welcome to the Magix user to user forums.

First, can you explain where you downloaded the trial version of VdL 22 Plus from? The latest release is VdL 2026, version 25, and I know of nowhere where one may legitimately still download the trial version of such an old release?

Or, have you actually had the installation manger saved for some years and are only now attempting to install it? If so, it is highly unlikely that the Trial version of such an old release is still available, sorry.

So, please give us much more detail about how you acquired the installation manger and we may then be able to offer additional help to you.

Jeff
Forum Moderator

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Mikhail-Novoselov wrote on 10/28/2025, 10:06 AM

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The program was successfully downloaded and installed. It is reflected in my account, and the software and instructions are available for download. However, I have encountered new issues. 1. When I add a video for processing, it opens in an inverted format. 2. When I try to download an update, an error occurs. Please assist me if possible. Of course, I would have preferred to purchase Video deluxe Premium, but this is currently not possible due to the sanctions. You can view the screenshots via the link. Please note that the content is in Russian, but I hope this will not pose a significant obstacle for you. https://disk.yandex.ru/d/GTe5itrZTiNftw