MAGIX Movie Edit Pro 17 - DVD burn errors out

Rooben wrote on 3/18/2011, 11:13 AM

This is new software for me, but it was working fine, making and burning several DVDs. Then I started having issues with successfully burning the movie on to DVD. I create a movie that appears to have no issues when I'm preparing it to burn. During the burn process, it reaches a point where it errors out, aborts the job and provides an error log file indicating:

 

DLLAV32.DLL loaded, all entry points available
03/10/2011 11:58:49 AM.212: AVSDK MsgCbFunc registered
03/10/2011 11:58:49 AM.212: AVSDK: StatCbFunc registered
03/10/2011 11:58:49 AM.384: AVSDK Version 9.0.193
03/10/2011 11:58:49 AM.384: ------------ Reading Device Info ----------------
03/10/2011 11:58:49 AM.384: AVSDK: 1 device(s) found
03/10/2011 11:58:49 AM.384: Adapter=0 ID=1 LUN=0 D:hp DVD RW AD-7581S Revision:4H73
03/10/2011 11:58:49 AM.384: AVSDK: 1 record device(s) available
03/10/2011 11:58:49 AM.384: ------------ done ----------------
03/10/2011 11:58:49 AM.743: setting no speed limit
03/10/2011 11:58:49 AM.743: !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
03/10/2011 11:59:55 AM.136: Open Project: Power_of_the_Team_v6 -- dvd project 2011-03-10
03/10/2011 11:59:55 AM.136: VideoMode: NTSC Temp Dir: C:\Documents and Settings\102073\My Documents\MAGIX_Movie_Edit_Pro_17\Disc Images\
03/10/2011 11:59:55 AM.136: dll version 4.4.4.6
03/10/2011 11:59:55 AM.136: PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
03/10/2011 11:59:55 AM.136: EstimateLayerSplitPoint()...
03/10/2011 11:59:55 AM.151: Splitpunkt 4271833088 auf Disk mit Größe 432013312
03/10/2011 11:59:55 AM.151: Title an Stelle 0, Länge 131072, Typ 0
03/10/2011 11:59:55 AM.151: Title an Stelle 131072, Länge 524288, Typ 0
03/10/2011 11:59:55 AM.151: Title an Stelle 655360, Länge 214794240, Typ 1
03/10/2011 11:59:55 AM.151: Title an Stelle 215449600, Länge 524288, Typ 0
03/10/2011 11:59:55 AM.151: Title an Stelle 215973888, Länge 214794240, Typ 1
03/10/2011 11:59:55 AM.151: ... Split möglich nach aktuellem Title, -> Abbruch
03/10/2011 11:59:57 AM.901: Step 1 of 8, Encoding movie 1 ...
03/10/2011 11:59:57 AM.917: Step 1 done
03/10/2011 11:59:57 AM.917: Step 2 of 8, Encoding movie 2 ...
03/10/2011 12:01:17 PM.841: Step 2 done
03/10/2011 12:01:17 PM.872: ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
03/10/2011 12:01:17 PM.872: !!! DBK error in BurnProject: 10 - movie encoding failed !!!

Comments

Securityman wrote on 3/21/2011, 10:43 PM

http://support2.magix.net/customer/en/node/103772

 

THis link fixed all  the problems I was having with MEP17

Rooben wrote on 3/23/2011, 10:41 AM

Securityman, thanks for the info, but I tried to download and it's for Movie Edit pro 17 PLUS and I don't have the PLUS version, I'm just using plain MEP17. It's not a deluxe or plus version. Any other recommendations would be appreciated!  

Rooben wrote on 3/23/2011, 10:51 AM

How do I get the Magix tech to look at this? I provided the error log in the question field. I don't want to have to purchase an upgrade to get my issue fixed!

Securityman wrote on 3/23/2011, 10:15 PM

You can try to post it to:

 

http://support2.magix.net/customer/en/magix_contact

 

It appears to only cater to Plus version but give it a try.