Comments

ldnealy wrote on 2/8/2014, 7:57 AM

You will need to contact the magix support team through chat and explained what happend and theu will renew your account. They should have you file from when you intially registered.

razorsh wrote on 2/8/2014, 9:00 AM

Idnealy:

 

Your answer is great except I have no way of getting to the support team unless I pay.  How do I contact the support team?

 

Rob

ldnealy wrote on 2/9/2014, 11:18 AM

Send a email to MAGIX Support .

Again, let them know that you need them to unlock your account as your system crashed and is preventing you from utilizing the software you purchased. Also, you may want to include your serial or registration code. 

ldnealy wrote on 2/9/2014, 4:19 PM

BTW. Try contacting sales at magix instead. when given the choice between customer support and sales. They will resolve your issue