no sound on video

lauriargentina wrote on 11/22/2010, 5:32 PM

when i import a video into Photostory 9 Deluxe, I loose sound. the image is fine, but there is no sound.

please help!

Comments

ShadowDancer wrote on 11/23/2010, 9:08 AM

What is the exact format of video you are using?

If you are not sure then you will likely need to create a ticket with support and we can help you with that :