Comments

johnebaker wrote on 6/24/2022, 3:08 AM

@Bullet

Hi

Please note this is a user to user forum not Magix Support.

You have posted in the Sound Forge forum, yet you mention Magix Deluxe, which is not the full name of a Magix program.

Assuming you mean Magix Video Deluxe, or Photostory Deluxe and the serial number is not working, after you have entered the full serial number including the P3- prefix - copy and paste is the method to use to avoid typos, then you should be getting one of 2 error messages:

Error code -14, means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition.

Error code -24 , serial number has already been registered to another email address

John EB
Forum Moderator

VPX 17, Video deluxe 2026, and earlier versions MEP 2015 and 2016, Music Maker Premium 2026.

PC - running Windows 11 24H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Bullet wrote on 6/24/2022, 4:01 AM

Thank you, I got iit working. Select upgrade on SOUND F instead of new purchase then paste serial number. As for Magix Deluxe, that was back in 2004.