When I e-mailed about wanting to upgrade from MMM 2013 to MMM Premium 2013, I was instructed to purchase the Premium edition at full price at Magix.com. I did this and recieved the product, but there was nothing on how to obtain my reimbersment

crnolan wrote on 5/15/2013, 7:02 PM

When I e-mailed about wanting to upgrade from Music Maker 2013 to Music Maker Premium 2013, I was instructed to purchase the Premium edition at full price at Magix.com. I did this and recieved the product, but there was nothing on how to obtain my reimbersment for the upgrade. I would like to apply it to a soundpool purchase. The 20th edition in you advert also mentioned a free "Best of Soundpools"? I saw nothing of this in the package.

Comments

gandjcarr wrote on 5/16/2013, 3:30 AM

Hi,

No one on this forum works for Magix.  This forum is really one to help users with problems around product use.  Your best bet would be to contact Magix sales either by phone or email, give them both invoice numbers and explain your situation.

I had a similar situation where I purchased the basic version when I really wanted the premium version and I worked with Magix sales on the telephone and had my refund processed within a few days.

Good Luck,

George