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I have Video Deluxe Plus (2026)...However when I've gone to Extra Effects | Plug-Ins=I get a dialogue box saying "A video effects plug-in could not be found".Then it goes on to say that this is probably because no plug-ins are installed.When I have

SOUND FORGE

3 answers, most recent on 1/20/2026

[Solved] Clicks and pops playing audio and audio exported in Sound Forge 17

Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128

Video Pro X

4 answers, most recent on 5/28/2026

[Solved] Video Pro X17 stuck at "Initializing movie"

Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just

Music Maker

2 answers, most recent on 12/29/2025

[Solved] Which Soundpools are included in MM2026 Ultimate

The Magix Music Maker 2026 page indicates that the Ultimate version includes New: 14 GB Soundpool bundle I have been unable to find a list of which soundpools are included in this bundle. I am always interested in additional soundpools for a good

SOUND FORGE

15 answers, most recent on 5/8/2026

[Solved] Unable to Activate SF18 Pro after a reformat of my computer

The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

Movie Studio

6 answers, most recent Yesterday

RE: [Solved] MAGIX Video deluxe 2026 Premium-problem

I deleted the Videodeluxe.ini-file as shown in another thread and then the program worked. I do not know why.

Movie Studio

One answer, on 12/30/2025

RE: [Solved] Using alt+shift+drag

Discovered the answer: in order to slide, right select the icon to the right of the 'mouse mode for all tracks' and select 'move object contents'. Of course the clip must be a trimmed clip. (Apparently the above keyboard combination does not work

Music Maker

4 answers, most recent on 5/27/2026

RE: [Solved] Unable to Access Loops Despite Having a Yearly Subscription

I got it sorted out. I found a coupon code in the email I received after purchasing the Unlimited package. I wrongly thought that only a serial number was required.

Xara Designer Pro

2 answers, most recent on 1/5/2026

RE: [Solved] Text and photos not appearing on the preview

@Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator

SOUND FORGE

2 answers, most recent on 5/17/2026

[Solved] Editing problem in Sound Forge 17

For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.

SOUND FORGE

3 answers, most recent on 1/5/2026

[Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot

Movie Studio

6 answers, most recent on 2/7/2026

RE: [Solved] Background app from Magix

@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17

Welcome to the Magix Sound Forge users community @lovejazz. Try "Always proxy compressed formats" in the 'Options> Preferences> General' menu.

Photostory

3 answers, most recent Yesterday

RE: [Solved] can't find activation code

Visit www.magix.com and click the persona icon on the top right to get to the Service Center. Login with the email address you used using the product years ago and you'll find it then in the "My products" section.

Movie Studio

3 answers, most recent on 12/18/2025

[Solved] Can't activate video delux 2026

I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial

SOUND FORGE

15 answers, most recent on 1/2/2026

[Solved] mouse won't click properly in sf 18 waveform

I have to make the waveform huge to move the mouse around. If I make it focused down to the point needed to edit, it seems to think there is a big space. Can't make a marker properly. Help. Can't edit audio at all right now. Someone please advise

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: [Solved] mouse won't click properly in sf 18 waveform

@jim-atkinson I assume you try to edit compressed audio files, for example MP3 files. Enable to always proxy compressed audio files in the program preferences.

Movie Studio

11 answers, most recent on 5/2/2026

RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL

ACID

7 answers, most recent on 4/25/2026

RE: [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Finally figured out the problem. After installing and uninstalling several legacy versions, it turned out version 13 of the Waves plugins included the vst 3s and the others didn't for some reason. Everything is working as usual finally! Stinkin

Music Maker

16 answers, most recent on 1/12/2026

RE: [Solved] Midi keyboard not playing live

@Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control

SOUND FORGE

2 answers, most recent on 5/17/2026

RE: [Solved] Editing problem in Sound Forge 17

Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using

Movie Studio

5 answers, most recent on 5/19/2026

[Solved] That old chestnut - Quicktime

Greetings, For years now, I've been using Quicktime Alternative 1.8.1 mainly because I occasionally use MPEG Streamclip which requires it and MS2025 works with it. During a bout of certifiable stupidity I uninstalled Qalternative. "Oops" I thought,

Movie Studio

3 answers, most recent on 5/10/2026

[Solved] Object Color

I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This

Photostory

3 answers, most recent Yesterday

[Solved] can't find activation code

I recently purchased photostory 2026 but i'm having a problem I cannot find the activation code the number it's not on disk or the package it came in please email me the activation code