• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information
• Photostory

  9 answers, most recent on 2/3/2026

  Magix Travel Maps - OpenStreetMap issue
  Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  Source ACID Pro 11.0 Résumé : Ne répond plus et a été fermé Date 12/12/2025 11:22 Statut Rapport envoyé Description Un problème a empêché ce programme d'interagir avec Windows. Chemin d'accès de l'application défaillante : C:\Program Files\ACID\ACID
• Movie Studio

  4 answers, most recent on 1/14/2026

  RE: magix video delux 2014
  @mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade
• ACID

  3 answers, most recent on 1/1/2026

  Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi I have changed the 3 videooption to CPU with no sucess. Mu computer: ASUS Vivobook S15 Windows 11home ver 25 H2 (26.200.7462) Processor: Snapdragon(R) x Plus-X1P42100 Qualcom(R) Oryon(TM) CPU 3244Mhz Display/grafikk: Qualcom(R) Adreno(+M)
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Other products

  One answer, on 5/12/2026

  [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet
• Rescue Your Videotapes!

  No answers, created on 4/27/2026

  Video easy Rescue Your Videotapes! - serienummer al geregistreerd?!
  Hallo, Ik heb in 2019 bij Media Markt Utrecht een installatie DVD gekocht, in de aanbieding, geschikt voor Microsoft Windows 7, 8 en 10. Het betreft het programma "Red uw video's!"; een Limited Edition inclusief "Video Sound Cleaning Lab +
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement