Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

Hello again, I followed the instructions and got to the correct prompt. I changed the value on "Force Single Instance Behavior" to 'TRUE'. However, the 'apply' button was not highlighted for me to enable it, only the 'OK' button. Any other ideas you

Music Maker

2 answers, most recent on 5/12/2026

Incorrect package sent after payment

Like so many others here, I paid for musicmaker Ultimate 2026 and have been only given the half priced platinum version despite 5 tickets I have raised and still zero response! There is no tel number I can find for customer service and it seems the

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

But they didn't and I'm wondering who I can contact other than Ai because I did everything Ai told me to do and after a few messages he took me back to the beginning.

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

@Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?

Movie Studio

3 answers, most recent on 1/20/2026

RE: Cookie cutter proportions?

@idd-2016 Hi, More flexibility would be nice in the Cookie Cutter, including the ability to draw masks. Other than using the matte that you used, you can simply use the white colour swatch as a mask, give it chromakey alpha, resize and move it where

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

Use an earlier version if possible. I use SFP-15 a lot. SF 16 &17 had display issues using third-party 32 bit VST-2 plugs and the peak playback meters were messed up. The VST issue was 'mostly' resolved with SF-18, but other issues remain. I am

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party

Video Pro X

One answer, on 5/8/2026

RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-

@rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@Carl-Johansson HI . . . . . I hope some others that are starting out video creation will not purchase the top tier gaming system and then discover a less costly system is just as good . . . . I totally agree with that. The concern I have with

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

It saddens my heart the lack of information and how this Server issue being tackled. One of the biggest issue since moving from 31 QT framework to 32 i believe. But i'm standing here alone (together apart with many others still) and missing more

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

Do you have a CRT TV? Full HD LCD TV with Scart. It also could be that the signal on the tape weakend over the years and the TV boost it while the grabber might not boost the signal. The problem also applies to other VHS tapes.

Movie Studio

26 answers, most recent Yesterday

RE: Message: Could not find a part of the program. Please install again.

I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very

SOUND FORGE

2 answers, most recent on 2/27/2026

SF v18 Script to add more silence between every other phrase?

I find Text to Speech very useful but one problem is the way it generates silence. Ideally TTS should have a method to control the amount of silence inserted per line. Sometimes I have more than one sentence per line in the TTS window. When the text

Movie Studio

One answer, on 5/2/2026

RE: [Closed] Registration

@Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Thanks rraud, I'll try your suggestions. I sent the error msg attached to Magix, but haven't heard back yet. And I can't do the 'File> Reset' tool because program won't launch. I'll try your other options. .

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees Does this problem happen with any WAV file? For example, if you create a new file and fill it with the noise generator, does changing the bit depth also cause the volume to deteriorate? If other files aren't effected, maybe it has