Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@vdl-user-v19 Hi Using your import file I can reproduce the shaky export. Analysing the import file it has a Long GOP structure of 250 frames, ie there is only one I frame full image every 250 frames (approx 8.33 secs). Between the I frames are B

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

My 3 year old Samsung 65 in. 4k smart TV will play my 1080p-120 fps and 720p-240 fps AVC or HEVC videos directly off my camerasas well as after editing. I usually only do trimming and minimal editing with comments on various frames for my personal

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

Other products

One answer, on 1/20/2026

RE: logiciel Audio & Music 2017 Lab Premium

@Ahcene-YOTLA Si vous ne pouvez pas changer la langue en français dans les paramètres du programme ou le menu Aide, c'est qu'aucune version française n'est disponible. À ma connaissance, il n'existe pas d'autres versions. Le français est uniquement

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@spuddy13, @emmrecs HI Brian, Jeff It is a shame that the list obtained cannot be copied or printed. For large projects I start from the 'other direction', ie get a list of all files, of the appropriate type, ie all images, video and audio before

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank HI In addition to @CubeAce comment. While higher framerates can be beneficial in playing games, after recording, the editing and exporting is going to degrade the quantitive quality of the video, irrespective of the framerate. Obviously a

Samplitude

One answer, on 12/23/2025

RE: Can not monitor Playback to Monitors

@D-Williamson There is a small button labeled Mon in the Transport console. You can right click on it to select a monitoring mode. Alternatively, press Y to open the program settings. In the Audio Setup settings, where you select the Focusrite ASIO

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

Need 2 files from Audio Cleaning Lab 10 cd distribution

I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2

Other products

One answer, on 2/14/2026

[Closed] Vegas Pro 23 HDR video rendering

Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht

Photostory

7 answers, most recent on 3/19/2026

RE: Manual slide advance

@Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end

Samplitude

One answer, on 12/23/2025

Can not monitor Playback to Monitors

Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20) Have configured for Focusrite 18i20.Can Record... But can not Playback to Monitors... Have

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to

Samplitude

7 answers, most recent on 3/31/2026

CC control of VST within Samplitude Pro X7

Have a VST effect (Helix Native) that can have external MIDI control of various parameters. Considering using an older BCF2000 for the control of variable parameters (ex. frequency bands of EQ). Started using this off the bat and I can get MIDI

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet Thanks for the additional information. Two suggestions to help to diagnose the problem: The Burn process will first create a folder of files on your hard drive. What is the size of the contents of that folder? The actual maximum that an

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet Hi Looking at reviews of those particular discs, it would appear that they do have some issues, particularly at the transition point to the second layer. Personally I use Ritek full face inkjet discs for both DVD and Blu-Ray and have not had