• Video Pro X

  2 answers, most recent on 3/23/2026

  RE: [Solved] Vegas Pro 23 won't start up...
  Hi. Got it sorted by downloading the mini app :-)
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: [Solved] 360 File from DJI OSV
  @paulsweigert Hi Try changing the extension to "MP4". This known to work for other 360 video files with 'odd' file extensions. John EBForum Moderator
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: [Solved] Editing problem in Sound Forge 17
  Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using
• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  RE: [Solved] Text and photos not appearing on the preview
  @Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator
• Movie Studio

  One answer, on 1/13/2026

  RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  @Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum
• Video Pro X

  2 answers, most recent on 12/27/2025

  RE: [Solved] Can not install additional components - extra content.
  @artur83 Hi You cannot install the Extra contents because they already installed, see your second image. For 3rd Party add- ons, the email with your order confirmation and serial number may contain links to download and install, or under the Effects
• Movie Studio

  2 answers, most recent on 2/17/2026

  RE: [Solved] Video won't render in 9:16
  @Jan-Vogl Hi, yep I get a 16:9 file exported even tho the project is 9:16.There might be a solution but I never use those top right 'Export' options, I think they're broken or don't work properly.Use the Export options in the top left File -
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: [Solved] Object Color
  @hdrechsel18 Hi Assuming you want to mark specific objects so they stand out for further attention, then proceed as @browj2 has commented. To see the colours, the objects must be deselected, then they appear as shown below, I have changed the colour
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: [Solved] Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi. That can't be done in Magix Movie Studio. For that you would need Video Pro X which can split multiple channel audio tracks into mono single tracks. A full Version of Video Pro-X 16 is currently on sale At humble Bundle for the next
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: [Solved] Sound Forge 10 Serial Installation on New Computer
  Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL
• Off topic

  One answer, on 5/22/2026

  saying hello
  Hi!🖐
• Off topic

  159 answers, most recent 26 minutes ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi Okay thanks for your response. I will keep tagging his name for a response. Stephen Forum Moderator
• Off topic

  159 answers, most recent 26 minutes ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @SP. Had mentioned that he could not message Tom earlier on in the post and asked me to message him on his behalf to deal with his support issues. Stephen Forum Moderator
• Off topic

  7 answers, most recent Yesterday

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus Hi The BorisFX Sound Forge forum is here, you should be able to login with your email address and password. As there is no possible resolution in this forum his topic will be closed. John EBForum Moderator
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  Hi yes it was the first thing I did - but to no avail
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi @SP. Did BorisFX buy Vegas Creative Software?
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  Hi John EB, I tried to use the VDL and it is crashing again. :(