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2 answers, most recent 10 hours ago
RE: MP3 Deluxe 19
@Joseph-Selby To my knowledge this software was last updated in 2016 and has massive compatibility problems on modern Windows 10 and 11. Does it help if you run as administrator (right click on the desktop icon and then select the corresponding
ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start
@NappeR Another idea. Right click on the Acid desktop icon and try the Compatibility mode in the properties. Maybe it works with Windows 10 compatibility mode.
Music Maker
2 answers, most recent on 3/15/2026
RE: I installed Music Maker 2014 in new computer.
@TERRY-BEACH Maybe try to uninstall and then reinstall the software. Or try Windows 7 Compatibility Mode.
Movie Studio
31 answers, most recent on 4/16/2026
Video deluxe 2026
Is Magix Video Deluxe 2026 compatible with third party LUTs? If so, how do I utilize them? I see nowhere within the software to load them
ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.
@stuart-cassie Ok, then this workaround doesn't help. Can you please try if you can reset the program settings? Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding both keys until a small window appears that asks you
Samplitude
3 answers, most recent on 5/3/2026
RE: independent sampler
@cory-holtz Here are the links, in case you have a Mac which is compatible. http://dl03.magix.net/independence_softwaresuite_32_dlm.pkg http://dl03.magix.net/independence_freelibrary_dlm.zip
Music Maker
One answer, on 3/7/2026
RE: It Keeps Telling Me To Load Up Installation CD
@Patricia-Stuart How old is it? If it was released before 2008 I don't think the copy protection is compatible with modern Windows 11 and won't recognize the original CD.
Video Pro X
2 answers, most recent on 3/13/2026
[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
Other products
2 answers, most recent 10 hours ago
RE: MP3 Deluxe 19
i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing
Audio Cleaning Lab
5 answers, most recent on 3/4/2026
RE: [Solved] Download fails for Audio Cleaning Lab MX
@Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.
Im on W10. Tried compatibility mode for W7 and W8. No good. Tried holding the keys down while starting acid and it just carries on till failure. No options or extra boxes appear. Does it store configurations/settings in a hidden file somewhere that
SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives
The first version under Boris FX is still hi-DPI incompatible! I always used the SF shortcut's 'Properties> Compatibility> High DPI settings', This has been commented on a few times on this forum. Search for those posts. That said, hopefully
Samplitude
3 answers, most recent on 5/3/2026
RE: independent sampler
@cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
Movie Studio
7 answers, most recent on 2/20/2026
RE: Crashing in Windows 10
I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
Music Maker
3 answers, most recent on 1/17/2026
RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
I've tried absolutely everything: changing DNS, sharing the network from my phone, running the drive as administrator, and setting Windows 8 compatibility. and of course I turned off the firewall. I even tried transferring files from my previous
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen
Rescue Your Videotapes!
3 answers, most recent on 12/30/2025
RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
@JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
@raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
Movie Studio
16 answers, most recent on 12/23/2025
RE: No video only sound
@Odd-Aagesen Hi. As far as I'm aware, that version of Windows that comes with the product is made for Soc type processors, as are those versions of the VLC and Media Player apps. To date, only the Da Vinci Resolve video editor has been adapted to
Audio Cleaning Lab
One answer, on 1/23/2026
Compatible with Windows 11?
I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,
SOUND FORGE
4 answers, most recent on 2/1/2026
RE: Extraction de pistes CD
Hi @Daniel-AUMIOT, I am not sure about Win 11 but try right-click the SF-17 shortcut, select 'Properties> Compatibility' and check-mark 'Run this program as an administrator'. Je ne suis pas sûr pour Windows 11, mais essayez ceci : faites un clic
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
I was wrong. I was completely wrong. My apologies to SP and emmrecs, but the problem is now 100% Acid Pro's fault. SP mentioned above, "...Acid hasn't been updated for many years so there are compatibility issues with newer plugins...." and he hit
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers). Its much better using the Intel UHD Graphics option (on the i7 14700K
Movie Studio
7 answers, most recent on 2/20/2026
RE: Crashing in Windows 10
@Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
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