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@Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

@Joseph-Carvalho I read a comment here years ago from a user who got a response from the technical support and apparently this behavior is by design. I think this was changed around Sound Forge 15?

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

Hi @Joseph-Carvalho and @SP., if the Wave Hammer preset is saved, it will return afterwards when WH is cancelled and re-opened.. but always to the last saved WH preset configuration.. This only occurred in SFP-17, 18 and Audio Studio-17, SFP-15 and

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

Vegas Pro has supported GL Transitions for a few versions now, and people do script for them.

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

Web Designer

One answer, on 3/20/2026

RE: Magix Web designer Premium Upgrade

@Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.

Web Designer

8 answers, most recent on 4/4/2026

RE: I designed a website using Xara Web Designer Premium

@andrew-s3504 Your first post here has been approved and so made visible to other users, but please be aware that all these Web Designer, along with a number of similar products, is now sold by Xara and no longer sold by Magix. JeffForum Moderator

Web Designer

8 answers, most recent on 4/4/2026

RE: I designed a website using Xara Web Designer Premium

I also used Xara Web Designer Premium for one of my projects (Carpet Heroes), and honestly it’s pretty easy to work with once you get used to it. Just make sure your export and hosting settings are correct, that’s where most issues usually happen.

Photostory

7 answers, most recent on 3/19/2026

RE: Manual slide advance

@Steve-Cramer Only if you are prepared to pause playback (from whatever medium you are using) and then restart it. The program is not designed to work like a "slideshow" but rather, like a video, i.e., continuous playback. HTH JeffForum Moderator

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more

Photostory

4 answers, most recent on 12/12/2025

RE: Inserting image

Hmmm mysterious here's screenshot of ctrl tip on timeline since when I have had no problems inserting, it was the previous drag and drop that I found veeeery hit and miss. Also puzzled that I had been struggling for a couple of days before the ctrl

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi . . . . As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services . . . . This is completely off topic and relates to the Web Hosting services that Magix and Xara provided for users of

Web Designer

One answer, on 3/5/2026

Trying to make printable order form

Possibly someone here can help. I have Web Designer + 25. Years ago I built an order form into my website (don't remember which Web Designer version) and I could not get my form to print properly. I asked Support, they gave me margin parameters,

Web Designer

One answer, on 3/5/2026

RE: Trying to make printable order form

@gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,

Audio Cleaning Lab

3 answers, most recent on 1/8/2026

RE: Sounf Forge Cleaning Lab 4 - upgrade options

@Jorge-DeOliveira There is no update to Sound Forge Cleaning Lab 4; it seems that Magix has decided to discontinue the product, sorry! Sound Forge Audio Studio is a wholly different product, designed for simple recording but without the cleaning

Music Maker

3 answers, most recent on 2/1/2026

RE: Content MMM2026

Hello SP, In the meanwhile I found some more information. That answers all my questions. Thank you for your time. Features of Music Maker 2026 Premium License Key Components FeatureDescription SoundpoolsIncludes 3 Soundpools and 1 Collection of

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Thanks again, John. The one I bought on 3rd March this year is designated "Video deluxe 2026 Plus" and when I tried to get help I was informed that it was out of date and I had to buy the new "Video Pro X17" which I bought on 25th of April. I can't

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@ReyfoxThe Alienware, dedusted a month ago. The mini PC as well. Have not repasted the unit but the temp profile was always hot from day one. This was a compliant I read about Alienware, bad air flow design. The Alienware I have was a test unit for

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file