• Video Pro X

  3 answers, most recent on 4/24/2026

  RE: Video Pro X vs. Vegas
  My internet seemed to be bugging out, sorry for the other posts could a mod delete the other ones please? thanks!
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  I cannot seem to set up Sound Forge Audio Stuio 9.0 to record anything from the internet. Help!
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.
• Rescue Your Videotapes!

  One answer, on 1/12/2026

  GRABBER kaputt
  Mein MAGIX Video Grabber ist "unter die Räder" gekommen und irreparabel. Software und Kabel vorhanden. Ein im Internet gekaufter Grabber findet keine Verbindung. WO, WIE bekomme ich nur den schwarzen Grabber ohne das ganze Programm kaufen zu
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @Alwyn Hi Al . . . . Osmo file I found on the internet . . . Where did you find it? The ones I found as being .OSV download as MP4 !!! Was the video dual stream, single stream Side by Side or a pair, front and rear, separate video files? John EB
• Video Pro X

  One answer, on 4/11/2026

  [Closed] licence magix vegas 21 ne fonctionne plus hors ligne
  bonjour, j'ai acheté 2 licences pour vegas post 21 pour une utilisation hors ligne après enregistrement, après un an de bon fonctionnement, ceux ci refuse de démarrer. pour rappel voici les informations données lors de l'achat : "After installation
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Try changing the extension to "MP4" I did that to a Osmo file I found on the internet and VDL 2026 opened it with no issue. It's a vanilla HEVC with AAC audio. MediaInfo won't read OSVs, but it will read the file when it's changed to
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• Samplitude

  2 answers, most recent on 5/19/2026

  ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  CUSTOMER ORDER  removed by Moderator  ORDER  removed by Moderator 8-11-2014 I'm trying to install on my win 10 computer - i paid but keep getting errors on some effects and online features even though i am connected to my internet.please advise or
• Movie Studio

  One answer, on 4/17/2026

  Re-installing Magix video delux 2026
  Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• Photostory

  17 answers, most recent 12 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . .  I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud . . . . Unfortunately that is not enough. When editing, the program creates support files, in