• SOUND FORGE

  2 answers, most recent on 5/17/2026

  [Solved] Editing problem in Sound Forge 17
  For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
• Off topic

  7 answers, most recent Yesterday

  [Solved] Magix canceled my subscription after accepting my payment.
  Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  You're right @SP. The problem is than none of the settings actually disable this.
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  I get the following: "installation source for this product is not available"    Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could
• Movie Studio

  3 answers, most recent on 5/28/2026

  Seems to be a codec problem
  I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  @Daniel-Howard Excellent. You should select your last post as the solution of this question, just in case somebody encounters the same problem.
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  Sure does. Seems to have solved the problem. But, how was I supposed to know that? 😕
• Photostory

  17 answers, most recent just now

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Does this ring true to you fellas?Have we been barking up the wrong tree? Mitsubishi Chemical Corporation sold Verbatim to CMC in 2020. Even prior to that some Verbatim were actually CMC. I use Nero Disc speed to check what discs actually are. I
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  @spuddy13 Yes, voice cloning is no problem with open source or open weights voice models, like Qwen3-TTS. There are easy to use graphical user interfaces available, for example this: https://voicebox.sh/
• Music Maker

  One answer, Yesterday

  RE: Magix Unlimited
  @Rocco-Szabo You received an order confirmation e-mail which should include all relevant information on how to unlock Loops Unlimited. Please read it thoroughly. If you encounter a specific problem, please let us know what exactly doesn't work.
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• Off topic

  7 answers, most recent Yesterday

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  @fbc.dunn Another user couldn't reinstall Sound Forge 18 because of a wrong e-mail address and also waited weeks without responses from Magix support. And then they asked Boris FX support who contacted Magix support for them and the problem was
• Movie Studio

  15 answers, most recent 12 minutes ago

  Video Deluxe 2026 Plus
  My Video deluxe 2026 plus will not run. It was running with no problem for months and then suddenly stopped. I have followed the Magix suggestions of deleting the cache and ini files etc. I have reinstalled the software but it still stops on
• Music Maker

  One answer, Yesterday

  Magix Unlimited
  I have purchased the magix unlimited which gives me unlimited access to all soundpools. Tried real hard to get support to help with the problem that i dont have unlimited access to the soundpools but they refuse to help. I have been using magix for
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Off topic

  3 answers, most recent on 5/21/2026

  RE: VIDEOAKTIV YT no more?
  @idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very