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Other products
One answer, on 5/15/2026
Unlimited Loops on Magix music 2025
Why is it that nearly every time i go on to magix music my unlimited do not come on, i have done every thing to try and get it back on but it still do not come on. i pay good money every month really for nothing. i also cannot finish the music i
Movie Studio
9 answers, most recent on 5/28/2026
Split video in to separete frames
How i split the video in to separate frames on time line? (MAGIX Movie Edit Pro)
Movie Studio
10 answers, most recent on 5/23/2026
RE: Video Deluxe 2026 premium
@AAProds Hi Al If OneDrive is syncing to the cloud, the folder, which will either be called Magix or Magix Projects, and assuming a default installation, will be in: C:\Users\Username\OneDrive\Documents\ You can check this in the programs Settings,
Movie Studio
26 answers, most recent Yesterday
RE: Message: Could not find a part of the program. Please install again.
I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer
Video Pro X
7 answers, most recent on 6/4/2026
RE: Annoying popup
@rickduley Maybe Magix throws up these "reinstall" scenarios so it gets a chance to restart giving you the popups! 😂 I'm only joking, of course...
SOUND FORGE
One answer, on 6/5/2026
RE: Which package should I get when buying the Sound Force 18?
Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It
ACID
4 answers, most recent on 5/19/2026
RE: Acid Pro 7.0
@Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.
Music Maker
One answer, Yesterday
RE: quiero una licencia para mi programa
@josealfredo-a Magix ya no vende la versión X7. En su lugar, puedes adquirir la versión más reciente, Samplitude 2026, a través de Boris FX. Ofrecen una licencia perpetua que funciona «para siempre» pero solo incluye actualizaciones durante 12
Off topic
31 answers, most recent on 5/29/2026
RE: Stopping pop-ups from MAGIX on PC Boot
Hi allThe Grinch is back. For the past couple of days I have been greeted by this (or similar) This would appear to be a MAGIX ad so I am, again, going to blame MAGIX. I have (just now) worked through this thread and checked that I have undertaken
SOUND FORGE
4 answers, most recent on 5/11/2026
RE: License for iZotope Plugins
Well, seems we've reached a dead end. We have repeatedly tried through https://www.magix.info/us/support/ and all we get our AI responses with suggestions by the AI how to get it forwarded to human support, but nothing we reply to it gets us
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
@Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
@Michael-McNeilHi Magix did not take your money?Walmart did, so you will need to contact them who you paid for said item. Stephen Forum Moderator
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
The lack of response to my tickets has given me valid reason to not want to purchase anything from Magix again. Support used to be really great. What has happened guys?
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
@Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
Photostory
One answer, on 5/20/2026
RE: Asistente rutas de viaje de magix
@rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro Which
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
@emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.
Other products
One answer, on 5/17/2026
RE: [Closed] Crashing Vegas 20.0
@Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
Off topic
4 answers, most recent on 5/18/2026
RE: I just tried to submit a support request on your website-- cannot save
@Bimbus Ergänzend zu den Ausführungen von @SP. möchten wir Sie darauf hinweisen, dass die Testversionen aller Magix-Produkte im Vergleich zu den Kaufversionen bewusst einen eingeschränkten Funktionsumfang bieten. Ihre Videodateien benötigen
Off topic
4 answers, most recent on 5/18/2026
RE: I just tried to submit a support request on your website-- cannot save
@murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
Movie Studio
26 answers, most recent Yesterday
RE: Message: Could not find a part of the program. Please install again.
Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
Movie Studio
One answer, on 5/11/2026
RE: [Closed] CRM files
@Marian-Pliundra Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator
Off topic
7 answers, most recent Yesterday
RE: [Closed] Magix canceled my subscription after accepting my payment.
@Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.
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