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Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, do you have a spare 3.5" slot in your PC? I have a spare internal SATA burner here you can try if you like.

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

I have just spent six hours with MS CoPilot uninstalling VPX16, cleaning any trace of VPX16 from my PC including Folders, files, Registry Keys and other things above my pay grade, reinstalling VPX16 without ads popups and other annoying traits I

Movie Studio

3 answers, most recent on 5/15/2026

RE: Magix Hub Speech services

Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again Brian

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @emmrecs Verbatim Discs.I have just rebuilt PC with newest O/S (so ignore previous data - I must update that file).

Movie Studio

3 answers, most recent on 5/13/2026

RE: Nvidia and VDL2026+

@me_again Hi Andy I am running current patch versions on VDL 2026 and VPX 17 with driver 596.21 on both PC and Laptop with none of the previous issues with judder etc,. The current version for my RTX is 596.49 however there have been no changes,

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick From the burn image above it looks like you are burning to a slim line DVD burner (HL-DT-ST-DVD=-RW GU90N) is this an external USB drive or a laptop ? If a laptop then the computer spec in your signature out of date. If an

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

I had one successful burn of a 4hr+ DVD video but when I try it again I get Here's that log file. Curiouser and curiouser!

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is

Video Pro X

45 answers, most recent on 6/6/2026

DVDs cut don't play

Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like

Photostory

17 answers, most recent 4 hours ago

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I