• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  @Daniel-Howard Excellent. You should select your last post as the solution of this question, just in case somebody encounters the same problem.
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Other products

  One answer, on 5/12/2026

  RE: [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  @Dennis-Metzler G'day Dennis, Vegas has been bought by BorixFX. The forum is here: https://forum.borisfx.com/ I suggest you post your query there.
• Movie Studio

  6 answers, most recent Yesterday

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Kev, what software and version are you using? Post a screenshot of what you're seeing there. It sounds like you just need to adjust the Size-Position-Rotation effect for each object.
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Try recoding it with AVIDemux. I have posted instructions on my site here. Use the "MOV to MP4" procedure. It's a lossless process so you won't lose any quality; it just re-writes the header info. It would be worth shooting a short
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Could be! From the post on the top of the forum list re DVD blanks, Ritek seems to be the go: https://www.digitalfaq.com/forum/media/14939-ritek-good-modern.html  
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko Hi I have removed your order number and Customer number, this is a public forum, not Magix Support, and you should not post confidential information such as Order, Customer numbers and other information such as Serial numbers and
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
• ACID

  One answer, on 5/13/2026

  RE: Quantized Timeline Jumping / Live Arrangement Performance
  @Levar-Higgs Acid is no longer developed at Magix. Boris FX took over. You can find the forum here and post your suggestions there: https://forum.borisfx.com/c/acid-pro/ Be aware, they currently don't have enough staff members to develop a new
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . the log files mention Topaz (which I have) just before the fatal . . . . This would suggest there may be an issue with Topaz and a recent Windows update to Microsoft Visual C++ which is known to cause some issues. I would
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was
• Photostory

  One answer, on 5/20/2026

  RE: Asistente rutas de viaje de magix
  @rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro   Which
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  3 answers, most recent on 5/28/2026

  Seems to be a codec problem
  I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
• Movie Studio

  15 answers, most recent 11 hours ago

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
• Photostory

  17 answers, most recent 11 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . if Someone else was to rip the Track I've made out of the Game Dev's Game, then claim it as their own, or other similar scenarios that would cause copyright issues . . . . if Someone else was to rip the Track I've made out of
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,