• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• Other products

  2 answers, most recent one hour ago

  program magix mp3 deluxe 19 won't open
  program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for
• Music Maker

  2 answers, most recent on 6/3/2026

  RE: Loops Unlimited Not Syncing to Music Maker
  @BlackBird91 C:\Program Files\ is a special protected folder on Windows with limited writing access. User data is usually stored under C:\Users\*YourWindowsUsername*\Documents\ and user settings are usually stored under
• Movie Studio

  15 answers, most recent 5 hours ago

  RE: Video Deluxe 2026 Plus
  The interface and blue splash appears and then gives a "serious program error occured....ACCESS VILOATION"
• Other products

  2 answers, most recent one hour ago

  RE: program magix mp3 deluxe 19 won't open
  Yes....i use the music editing feature to edit music for my dance studio. only thing i use the program for
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley Can you upload a screenshot where we can see, that you enabled the option to hide news in the program settings?
• Other products

  One answer, on 5/15/2026

  RE: Unlimited Loops on Magix music 2025
  @zionism Some users reported that it helps to disable the activation of the program via the Help menu and to reactivate it.
• Music Maker

  One answer, on 5/31/2026

  Do we have an AI program like ACE or Suno music maker or arrangeger?
  That would be great to have AI in our arsenal. Thanks
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley It looks like this is loaded inside Video Deluxe or Pro X? There is usually an option inside the program settings to disable this.
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  Recording
  RecordingDuring the recording process, it suddenly stops and SOUND FORGE Audio Cleaning freezes. I mean, the program doesn't respond to commands. This happens every time I open the program and try to record. SOUND FORGE Audio Cleaning Lab
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  Hello, thank you for your answer. I saved two window arrangements, same effect : the program hangs at "Initializing movie" when reopening. For the the record I have been using Video ProX since 2022 (X13, X16, then X17) I had zero issues until the
• Photostory

  3 answers, most recent Yesterday

  RE: can't find activation code
  I purchased this program quite a few years ago but only use it a few times every year or two. I am being asked for an activation code & I no longer have the box. what can I do?
• Music Maker

  2 answers, most recent on 5/12/2026

  RE: Incorrect package sent after payment
  @Russell-Middleton Music Maker Ultimate is a bundle of the Premium Edition of Music Maker and additional plugins and Soundpools, which also can be used commercially, as far as I know. This means the program is absolutely identical.
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Other products

  2 answers, most recent one hour ago

  RE: program magix mp3 deluxe 19 won't open
  @janet-keppel Are you needing a specific feature that is available in MP3 Deluxe? As a short term workaround you could use the free program MusicBee from here: https://getmusicbee.com/ It should work similar to MP3 Deluxe.
• Photostory

  17 answers, most recent 5 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Movie Studio

  6 answers, most recent Yesterday

  RE: MAGIX Video deluxe 2026 Premium-problem
  @johnebaker @AAProds Thanks to the both of you for responding. I'm just now seeing your responses. After trying several different methods I simply closed and reopened the program and voila... Everything was back to normal.🤷🏾‍♂️ Once again the thanks.
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Other products

  2 answers, most recent 10 hours ago

  RE: MP3 Deluxe 19
  i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing
• Photostory

  17 answers, most recent 5 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi, Did you try removing the Videodeluxe.ini file from: C:\Users\your_name\AppData\Roaming\MAGIX\Videodeluxe32_premium I am guessing as to the premium part, as I have plus. Rename the extension to something else, like iniorig, then