• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  [Solved] Missing DLL for Sound Forge Pro installer
  I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Music Maker

  One answer, on 12/6/2025

  RE: [Solved] Registration has deactivated
  @Jim-Starzky Music Maker EDM Edition is Music Maker Free + EDM Soundpools. It's technically correct, you have the Free Edition. In case you want a Premium Edition, there is currently a Humble Bundle with Vegas Pro 22, Sound Forge Pro 17 and Music
• Video Pro X

  One answer, on 7/31/2025

  [Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.
  I purchased an upgrade and it doesn't work, reached out to support. The valid key I have in use doesn't work for the upgrade. Anybody else have this fail on their software?
• Video Pro X

  9 answers, most recent on 4/20/2026

  [Solved] 360 File from DJI OSV
  Seems like my Video Pro X does not recognize files from my DJI Avata 360 drone extension .OSV? At least DJI does have its own software DJI Studio to edit them.
• Movie Studio

  One answer, on 6/5/2026

  RE: [Closed] Sony Vegas
  https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/
• Movie Studio

  3 answers, most recent on 6/30/2025

  [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
  I already have Movie Studio 2025 suite, but I am considering getting Video Deluxe 2026 ultimate for the ProDad plugins if they are lifetime perpetual licences. But I have now also seen there is Video Pro X.I only create my videos personal use and
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Video Pro X

  2 answers, most recent on 3/13/2026

  RE: [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  @Khaled-Sabsabi Welcome to the forums. This is the Magix Video Pro X forum. If you're using Vegas, could you please post your query on the Vegas forum here.
• Video Pro X

  3 answers, most recent on 4/24/2026

  Video Pro X vs. Vegas
  I was wondering if Video Pro X will receive any updates similar to Vegas Pro
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: [Solved] Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi. That can't be done in Magix Movie Studio. For that you would need Video Pro X which can split multiple channel audio tracks into mono single tracks. A full Version of Video Pro-X 16 is currently on sale At humble Bundle for the next
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• Video Pro X

  One answer, on 7/31/2025

  RE: [Solved] Sony Vegas Pro 17 upgrade to Vegas Pro 22.
  @matt-sarich Hi, sorry wrong forum, you'll need to copy & paste your comment on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ PS. Your old Vegas 17 key won't work for the upgrade, you'll have received a new key for
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: [Solved] Editing problem in Sound Forge 17
  Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using
• Movie Studio

  One answer, on 5/8/2026

  RE: [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  @Henrik-Madsen Since Vegas Pro is now owned by BorisFX, please read this pinned post and follow the link to the forum for Vegas Pro users. This thread will be closed. JeffForum Moderator
• Off topic

  No answers, created on 4/1/2026

  [Closed] BORISFX now owns Vegas Pro, Soundforge, Acid Pro !!!!!!!!!!!!
  As Vegas Pro, Soundforge and Acid Pro are under said ownership of BorisFx, all enquiries should be directed to their sales or support staff. As it states in one part of the BorisFx FAQ to contact Magix for older software patches or bugs, this is not
• ACID

  13 answers, most recent on 2/20/2026

  RE: [Solved] Acid Music Studio 11 Fails to run.
  @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
• ACID

  One answer, Yesterday

  Error -2147163964 Acid Pro 11
  Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
• Other products

  2 answers, most recent on 4/26/2026

  Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version?   23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas
• Movie Studio

  3 answers, most recent on 6/4/2026

  I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1 & if anyone has it I would also like to download the original MAGIX Edit Pro 11. Thank you