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Movie Studio
One answer, on 9/4/2025
[Solved] Does exporting video as "Streamable" reduce it's quality in any way??
As the title says...Does exporting video as "Streamable" reduce it's quality in any way??As all the videos I export are subsequently uploaded onto a website, via which they are streamed/watched via the website.But so would ticking the "Streamable"
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
Movie Studio
2 answers, most recent on 4/11/2026
[Closed] re-registration with MAGIX
I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they
SOUND FORGE
4 answers, most recent on 2/6/2026
[Solved] Sound Forge 10 Serial Installation on New Computer
I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
Off topic
3 answers, most recent on 5/21/2026
VIDEOAKTIV YT no more?
I just see that VIDEOAKTIV YT channel is terminated , 😟😟 Nothing on that on the website.
Movie Studio
One answer, on 4/22/2026
RE: [Closed] render do not work
@rolando-cosacov Hello Rolando, Vegas has it's own forum on the BorisFX website here: https://forum.borisfx.com/
Movie Studio
One answer, on 9/4/2025
RE: [Solved] Does exporting video as "Streamable" reduce it's quality in any way??
@Apollo89x Hi . . . . Does exporting video as "Streamable" reduce it's quality in any way? . . . . would ticking the "Streamable" box change anything No and yes, respectively. Making a file streamable means important pieces of information are put
Off topic
8 answers, most recent on 5/12/2026
RE: Software Specifications
@Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
Off topic
7 answers, most recent Yesterday
[Solved] Magix canceled my subscription after accepting my payment.
Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
Movie Studio
8 answers, most recent on 4/10/2026
RE: -14 error
@lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
ACID
2 answers, most recent on 1/4/2026
RE: Where can I get samples?
@alexavil Hello welcome I use Producerloops and Producersources websites. Stephen Forum Moderator
Web Designer
34 answers, most recent on 8/1/2025
RE: Publishing to OVH Cloud
Re the last message. All the elements of the Xara website are now in the www folder, but the index html folder is still empty. and still no working website.
Web Designer
34 answers, most recent on 8/1/2025
RE: Publishing to OVH Cloud
Hi John Sadly, no website yet. I still get the 'website under construction notice'. I have managed to access the storage space at OVH using FileZilla. I can see that my website files are uploaded, but whether they are in the correct folder, I don't
ACID
3 answers, most recent on 4/19/2026
RE: May be there is hope for this program yet....?
acid pro is now listed on the borix fx website with a "coming soon " label and will be available as an upgrade perpetual, or subscription , "keep hope alive "as jesse jackson once said !
SOUND FORGE
8 answers, most recent on 3/31/2026
RE: Wave Hammer - Sound Forge 18
Website is showing Sound Forge 2026. Sound Forge will now receive updates. Magix had abandoned it.
Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.
Movie Studio
3 answers, most recent on 7/3/2025
Need Authorization Code
Successfully reinstalled Sony Vegas 10.0 on a new computer (ASUS, Windows 11). Unable to launch the app without an Authorization Code. Unable to obtain an Authorization Code because the website is unreachable. Yes, other websites -- like this one --
Off topic
40 answers, most recent on 1/26/2026
[Closed] Does Magix have customer support?
I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
Movie Studio
12 answers, most recent on 11/15/2025
[Solved] Speech to text
I've had Sony Vegas then Magic Movie Studio for many years. I have just upgraded to the 2026 Premium to get speech to text. However: I follow all the instructions, and all I get when I click on "Start analysis" is "No language found". Have tried
Web Designer
34 answers, most recent on 8/1/2025
RE: Publishing to OVH Cloud
Nothing is showing under ongoing operations. The domain name has been transferred. The website info is green in the first column (diagnostics) but various other columns are marked as disabled (Git,Separate logs, CDN, SSL, Firewall,Boost). I think
Off topic
4 answers, most recent on 5/18/2026
I just tried to submit a support request on your website-- cannot save
I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
SOUND FORGE
15 answers, most recent on 5/8/2026
[Solved] Unable to Activate SF18 Pro after a reformat of my computer
The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
SOUND FORGE
8 answers, most recent on 1/20/2026
RE: Sound Forge 365 activating and registering
Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)
SOUND FORGE
4 answers, most recent on 3/16/2026
RE: Subscription
I went to the website to see if there were any updates and couldn't find any sign of Sound Forge so I came here and a couple of people had commented that it was dropped. I cannot recall any specific person or even thread
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