Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@johnebaker Greetings John GoPros do not encode in the Cineform encoding format As I said at the beginning of the post "I think" it was GoPro. She was unsure as it was a few years ago and used a borrowed recorder from a friend when she went out to

Music Maker

7 answers, most recent on 2/11/2026

RE: How to Change Hand to Cursor

@Whoking Welcome to the Magix forums. First, can we establish whether you have Music Maker 2026, which is actually version 34, or whether you are asking about version 24, so a much older product? Assuming you have MM 2026 it would seem you want to

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@johnebaker Hi John EB, You had me worried there. I was wondering what those files were. I used the handover method; have never used the mixdown. Here is the first part of the EDL file for my latest tutorial on masking, starting from the number of

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

Hi, thanks for your ideas guys. Very kind of you! I tried what SP suggested; this didn't help. dray4co: your suggestion i'm not sure if i'm wrong but on the folder in ACID 9 i only have 4 files, while in ACID 11 i have 6 files (the 2 files i have

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 @Bol @AAProds This is just a thought but have you checked the sound control properties? You can right click on the sound icon in the task bar and select 'Open sound settings' to check. Personally to begin with I would make sure to start with

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@me_again, @Pete-Lowland, @browj2, @johnebaker, @CubeAce, @Can-Dive, @AAProds Hello everyone, I've been following this thread with great interest. To avoid the problems described on the forum so far, I finally decided to convert all my *.TK2 files

ACID

No answers, created on 6/17/2025

Viewing embedded markers on the main time line. (Acid Pro 11)

Hi all. I was wondering if it is possible to view the markers embedded in tracks on the main time line. They appear in the chopper. I have 13 stem tracks with timing markers embedded. I need them visible on the main time line (Which is where i need

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

This reminds me when an equity company bought Corel. Great promises of "new and improved", but that never materialized. They just wanted to keep people upgrading and buying. Eventually, everything was shut down (forums, beta, facebook) and yet, they

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Your picture of the Task Manager shows Magix using both CPU and Memory. When Magix appears to have crashed, are the figures used continually changing or remaining constant? When I do certain edits, be they large or small, high or low

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@AAProds As per the previous post, it was clear that the beginning of the object in the key frame is directly related to its source video. So answering your question, it does not necessarily mean that it is the start of the object. If you create 2

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.

Movie Studio

2 answers, most recent on 4/2/2026

Custom transition in Magix Movie Studio

Good Morning John I used your "Creating a transition from a video clip using the Mask Generator" and it works perfectly for me. I've made about 10 different transitions from that tutorial and that's more than enough for me. I don't need to buy that

Photostory

17 answers, most recent 11 hours ago

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

@DyReck411 I found this explanation. It was originally never planed to develop new versions of Acid and Sound Forge. We simply got lucky. The truth was that VEGAS Pro was the primary target of the acquisition and was spun off as a child company. SF

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@johnebaker @ericlnz @AAProds If I use the MainConcept encoder, I am able to change from 1080i to 1080p, and then it says it is planning to smart render all of the files, but when I actually start the process it immediately fails. When

Movie Studio

2 answers, most recent on 10/20/2025

RE: Hi I bought the program in 2012 now this does not allow saving as mp4

@Timo-Nieminen You will see that the serial number has been removed from your post. This is because these are public, user to user forums and confidential data, like email addresses or serial numbers should never be posted here. Exactly which Magix

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

@SP. and @rraud it's possible you guys were correct from the very start: maybe it IS this setting about editing MP3s in a non-compressed proxy file. I've tried this in SF18 and I can't replicate the issue so far. However, what confuses me is that

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

More new problems!So the phantom object thing still persists and haunts me, and thankfully the previous solution seems to work fine, but now it's causing a weird audio issue... I probably can't do it justice in words, but ... the audio from one clip

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@Betovalle @AAProds @johnebaker @Gid @ericlnz This was a great exercise in exploring how VPX handles keyframes. And we could continue to debate whether this is a bug or a feature. Perhaps, as I suggested in my previous post, the system

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of