• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Tom_Sp Thanks for updating. My situation has been resolved, and it looks like everyone else’s is being addressed.
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Thank You. Just an FYI - Just checked - it lists only "Movie Studio 2023 Platinum" -- and Win 10 - no way to update; no other link.
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @john_barr Please do not post untruths; Only Vegas is updated is demonstrably wrong since each of Music Maker, Video Deluxe and Video Pro X have all been recently updated. JeffForum Moderator
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  VEGAS & Soundforge have already been updated by BORISFX They’re available now, and this update is far more stable than anything Magix has released in eight years! (Crazy)... Especially Soundforge – I’ve been testing it for 8 hours and the
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Magix should just issue a statement I mean no updates for around two years says everything really
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  On Windows 11.......in settings/windows update /update history/recovery.....there is an option to "Fix problems using Windows Update. When you hit installl now it brings up a box saying We'll repair components and system files. When you hit OK, and
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  I had the the installer from Microsoft to Install the correct version of Microsoft Visual Studio redistributable. Downloaded from Microsoft. Running that gives the option to repair the current install ( which I tried and it didn't help with the
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: [Solved] MMM 2014 fresh reinstall from website
  Long story short, the installer was the problem, I finally got shot of trying to find a way to use the Win7 version of 2014, so I went forward to the next one - 2021 and it wouldn't accept activation/registration info - Then, the next day after
• Video Pro X

  3 answers, most recent on 8/5/2025

  RE: video pro x - update 22.0.1.270 (today!)
  @Betovalle Hi See the first 2 posts in this topic. John EBForum Moderator
• Movie Studio

  3 answers, most recent on 5/13/2026

  RE: Nvidia and VDL2026+
  @me_again According to the interview with Video Aktiv, an update is not expected until autumn. Autumn begins on Wednesday, September 23, 2026 at 02:04 - Northern Hemisphere · Central European Time.
• Off topic

  One answer, on 9/26/2025

  RE: Stop Magix adverts
  @Christian-HUGUES4392 Bonjour. Désinstaller Magix Cloud Import, également appelé Magix Update ou Magix Connect. John EBModérateur du forum Hi Uninstall Magix Cloud Import, also known as Magix Update or Magix Connect. John EBForum Moderator
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  PaulBorisFX has acquired SoundForge, Vegas & Acid The first two have already been updated, and they’ve fixed practically all of MAGIX’s bugs in four weeks (something MAGIX took 8 years to do 😐 😝 😐 ) And Acid Pro 2026 is due out within a
• Movie Studio

  2 answers, most recent on 5/23/2026

  Crystal Ball Gazing
  Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  Hallelujah!!! I am so glad I checked this forum today. For years, I kept hoping that someone would update ACID Pro and now prayers have been answered! 🙌🙏
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . ran VPX 16 again and this time it offered an update which I installed and then it opened without the error . . . . What are the version numbers of: VPX 16 after the update  The Intel UHD 770 iGPU driver  The RTX 2080ti
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Do you have a second monitor? Did you try to unplug it? I'm still on W11 23H2, so I cannot replicate this problem personally. Another user also reported that Sound Forge 12 no longer works normal after the latest W11 update. There was also a
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  My signature with laptop specification should be updated just now.
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  Hi John, I have updated the UHD driver en rolledback the Nvidea driver but no result. Rob
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Check your system for update issues, see this tutorial and do steps 3 - 11. Has anything changed on the PC between working/not working, eg Windows or antivirus updates etc? John EBForum Moderator
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al. If the patch is supposed to fix the nvidia driver problem does that mean earlier versions of the program that won't receive updates can no longer use newer the nvidia drivers I wonder. It may also explain why some of my other
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Ah also SandyRaw do you know if there will be updates to 11 to fix bugs or would it be a matter of buying 12 (if that's what it will be called)??