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The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

Movie Studio

47 answers, most recent on 8/24/2025

RE: [Solved] "Takes" functionality

Hi All, Amazing what I have learned from all your comments. Not only the “Takes” subject, but also on the VDL work flow for film creation. Many thanks for all of this. I started my project to get through the VDL editing learning curb and that is

Music Maker

10 answers, most recent on 10/19/2025

RE: [Solved] File suddenly will not open!

@Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_ suffix. Depending on how many auto saves have occurred while working on a

Movie Studio

3 answers, most recent on 6/24/2025

RE: [Solved] Audio noise

@Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only

Movie Studio

2 answers, most recent on 8/7/2025

RE: [Solved] WRONG VERSION

@memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get

Movie Studio

2 answers, most recent on 8/7/2025

[Solved] WRONG VERSION

On 16 July 2025, I paid into your account the amount of 59.99 € to purchase the Upgrade MAGIX Video deluxe 2025 Ultimate as per attached Invoice No. Removed by Moderator and Receipt No Removed by Moderator. I downloaded the exec file and after

Music Maker

7 answers, most recent on 10/20/2025

[Solved] MMM 2014 fresh reinstall from website

The installer for MMM2014 downloads, but once it starts up, it just stops again with no error messages. The documentation claims it can be installed on vista/7 right through to win11. Am I wrong? Or is the windows version not the issue? I have a

ACID

13 answers, most recent on 2/20/2026

RE: [Solved] Acid Music Studio 11 Fails to run.

@stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as

Movie Studio

3 answers, most recent on 5/10/2026

[Solved] Object Color

I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This

SOUND FORGE

4 answers, most recent on 2/6/2026

RE: [Solved] Sound Forge 10 Serial Installation on New Computer

Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,

Movie Studio

9 answers, most recent on 7/31/2025

[Solved] How long does it take for customer support to respond?

Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,

Samplitude

2 answers, most recent on 7/21/2025

[Solved] Soundcard Options

I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or

SOUND FORGE

3 answers, most recent on 1/20/2026

[Solved] Clicks and pops playing audio and audio exported in Sound Forge 17

Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128

ACID

3 answers, most recent on 8/30/2025

RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC

I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the

SOUND FORGE

4 answers, most recent on 9/20/2025

RE: [Solved] Soundforge Pro 18 automatically changing the sound of my files

@Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern

Music Maker

10 answers, most recent on 10/19/2025

[Solved] File suddenly will not open!

I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.

Movie Studio

9 answers, most recent on 10/24/2025

[Solved] Movie Sudio 2025 developed a strange behaviour

Greetings, MS2025 is starting to annoy me. For the past couple of weeks or so I've been editing some of my nieces GoPro MOVs (I think - Cineform anyway) videos. This has been going well with no real hassle except for some stange reason occasionally

Music Maker

4 answers, most recent on 12/23/2025

[Solved] System requirements for 2026

I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want

Movie Studio

6 answers, most recent on 12/9/2025

[Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally

SOUND FORGE

4 answers, most recent on 8/5/2025

[Solved] differences between Soundforge 12.6 and older version.

Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i

ACID

7 answers, most recent on 4/25/2026

[Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the