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@browj2 You could try installing Music Maker in the Windows Sandbox app. That's a clean environment. If it starts without any problems there, we'll at least know that something in your actual Windows installation is blocking the program from

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

I don't have VDL 2026, but MMS 2024 does not display the source video. In VPX16, no problem.

Music Maker

4 answers, most recent on 5/27/2026

RE: Unable to Access Loops Despite Having a Yearly Subscription

@Daniel-Howard Excellent. You should select your last post as the solution of this question, just in case somebody encounters the same problem.

Music Maker

7 answers, most recent on 10/20/2025

[Solved] MMM 2014 fresh reinstall from website

The installer for MMM2014 downloads, but once it starts up, it just stops again with no error messages. The documentation claims it can be installed on vista/7 right through to win11. Am I wrong? Or is the windows version not the issue? I have a

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I

Movie Studio

4 answers, most recent on 11/4/2025

RE: I cannot download more video content from Magix Hub

Vegas is having the same problem and there are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.

Video Pro X

7 answers, most recent on 6/4/2026

RE: Annoying popup

Sure does. Seems to have solved the problem. But, how was I supposed to know that? 😕

Photostory

17 answers, most recent 6 hours ago

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?

Movie Studio

26 answers, most recent Yesterday

RE: Message: Could not find a part of the program. Please install again.

I also have this problem. I am using Magix Movie Studio 2025 Suite.

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. Both error reports show the problem is in ntdll.dll. This is a core Windows file. Please do a search in the forums for "ntdll.dll" and check the offered solutions to this problem. In addition, are you aware that both ACID Pro and Sound Forge

MAGIX

10 answers, most recent on 3/30/2026

RE: Service Status: Loops Unlimited #Solved

@Neoblu63 this issue is still not fixed as of 12:12am Eastern Standard Time. US That is the early hours of the morning in Germany so no real surprise that the problem is not yet fixed. As I write this it's mid-morning in Germany so, hopefully, the

Movie Studio

9 answers, most recent on 7/31/2025

[Solved] How long does it take for customer support to respond?

Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,

Music Maker

One answer, on 6/27/2025

24 bit reading and writing problem?

Did magix music maker 2026 solve the 24 bit wav reading and writing problem?

Off topic

158 answers, most recent on 5/23/2026

RE: Magix support has not responded to support tickets for months

@johnebaker You cannot send @Tom_Sp a private message as a normal user. It's the same problem that you can't tag him.

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@PATIENT-X The problem is that SF18 is not registered to the main customer account of @px41 and Magix support could simply merge both accounts.

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM Jim, you can isolate either the encoding/authoring process or the burning process: set the burner to "Image Recorder". Magix will then "burn" the project to an ISO file. If that is successful, the problem points to a burner issue. If the

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

I'm having the same problem on my VEGAS PRO 22

Movie Studio

26 answers, most recent Yesterday

RE: Message: Could not find a part of the program. Please install again.

I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.

Other products

9 answers, most recent on 9/29/2025

RE: CD Architect 5.2 cannot register

I did this steps, still the same problem.

SOUND FORGE

5 answers, most recent on 11/30/2025

RE: Lost trust in SF.

@WhyB I mostly use version 12. It's pretty good. Later versions have a lot of problems with plugin integration, especially 15-17. I think version 18 has fixed some of those problems, maybe all. Simply register a new e-mail address for another SF 18

Music Maker

8 answers, most recent on 12/30/2025

Soundpool problem

I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM

Other products

One answer, on 3/2/2026

[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll