• Other products

  One answer, on 6/5/2026

  Sony Vegas Pro migrated to a new computer
  and registration can not connect to server. Can not register my product.
• Movie Studio

  4 answers, most recent on 7/17/2025

  RE: [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  @DonL Hi This is a common issue with video files that are Variable Frame Rate (VFR), VDL 2026, like many other video editors does not always handle VFR video correctly especially when the Minimum and Maximum frame rate range is relatively
• Movie Studio

  3 answers, most recent on 3/20/2026

  RE: [Solved] Ecxeption 0xc0000005 "Access violation"
  @OUPA_76 La première chose à faire est de redémarrer votre ordinateur. Veuillez sélectionner l'option « Redémarrer » et non « Arrêter ». Si le problème persiste, il se peut qu'il y ait un souci avec les paramètres du programme. Vous pouvez
• SOUND FORGE

  5 answers, most recent on 6/17/2025

  RE: [Solved] Short bursts of static
  @Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then
• Video Pro X

  4 answers, most recent on 7/31/2025

  RE: [Solved] Multicam issues
  @Jordanm Hi From the image, it looks like the number of tracks, set in the project settings, is too low (8 ?), try increasing the value to 32 tracks as shown below Once in Multicam editing mode you can add a further cameras up to a maximum of 4, by
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: [Solved] sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: [Solved] Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• Movie Studio

  One answer, on 12/5/2025

  RE: [Solved] Codec Magix
  @Daniel-Richardet Bienvenue sur les forums d'entraide Magix. Ce forum n'est pas un moyen de contacter l'équipe Magix et les données confidentielles, telles que vos numéros de commande et de série, ne doivent en aucun cas y être publiées. C'est
• Other products

  One answer, on 4/12/2026

  computer series number can not find
  can not find the series number to finish a form to receive a code what can I do?
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  not sure about the program issue bit I need help too and keep getting 'The support request could not be saved'
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Unfortunately this issue is still not fixed as of 12:12am Eastern Standard Time. US. Still the same issue with Loops Unlimited not working.
• Other products

  7 answers, most recent on 4/21/2026

  Magic Audio & Music Lab is not finding my sound card
  Magic Audio & Music Lab is not finding my sound card how do I get it to see it?
• Video Pro X

  One answer, on 5/8/2026

  [Closed] Render do not work and it freeze in Vegas Pro 22 P3-
  render freeze. I tried reintaling, changing Vegas setttings and finaliy desactivate window up date .This late works for a while but now it do not.
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: [Solved] Dolby Noise Reduction system
  @Baseball-Man-79 Hi . . . .  I was told that the music just sounds overly bright and decreasing the treble will reverse most of the Dolby effect. Is this true? . . . Partially, the reduction in treble would give an approximation of the true Dolby
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  my software not working
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  Downloading seems not the problem. Activating does not work at all because the ComputerID is not accepted. Eric
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  All the music on Producer Bass was poor or I would not pay money for their works. It be interesting if the Producer Bass is started again with another name but could not be uploaded from Magix Music Maker.
• Photostory

  20 answers, most recent on 2/28/2026

  Photostory 2026, "RC String 8875 not found"
  Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  I tried a folder not attached to the one drive, it still does not work
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Gary-Parrent These are user to user forums, not a contact for any Magix staff so it is not us who won't take [your] payment, sorry! JeffForum Moderator
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Neoblu63 this issue is still not fixed as of 12:12am Eastern Standard Time. US That is the early hours of the morning in Germany so no real surprise that the problem is not yet fixed. As I write this it's mid-morning in Germany so, hopefully, the