• SOUND FORGE

  5 answers, most recent on 6/26/2025

  RE: Hammer Plugin
  @j-Drinda To my knowledge you can get your money back for 14 days. So, if you bought it recently, simply contact infoservice@magix.net or shop​​​​​​@magix.net and ask for a refund. Besides that you should be able to simply use other
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  MUSIC MAKER 2026 ULTIMATE All features from MUSIC MAKER 2026 PREMIUM + 26 powerful extras: Vandal Virtual Guitar Amp, over 9,000 high-quality loops, 5 brand-new Vita Instruments, and a collection of coreFX and colorFX for more depth and texture.
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Yes, sorry i was a bit busy a lot of things at life in the same time. Full name: MAGIX Movie Edit Pro Version: 17.0.3.178 (UDP3) I hope it will help Once more thanks a lot.
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the posts everyone 🙂 I followed the link as provided by @PATIENT-X and a response was received from the BorisFX support team within an hour and provided another email address for Magix. I sent the email off and the response this time was
• Video Pro X

  3 answers, most recent on 8/5/2025

  RE: video pro x - update 22.0.1.270 (today!)
  @Betovalle Hi See the first 2 posts in this topic. John EBForum Moderator
• Photostory

  2 answers, most recent on 10/19/2025

  RE: free music to download
  @JANET-NICOLAS Looking back at your posting history I found this thread which was started by you and to which various replies and suggestions were made. JeffForum Moderator
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  @NuT_CrAcKeR The following advice is just from my experience as a user. You can also ask support at infoservice@magix.net, but they are currently very slow when it comes to responding to user requests. If your music is made completely by yourself,
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  Daarnet nog vergeten. Ik heb geen webcam.ik draai Magix videosaver ook op een desktop en daar is absoluut geen sprake van een webcam. Met vriendelijke groeten Marc
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . Does it mean the graphic card cannot manage the chroma key effect ? If this is the case, then wich graphic card should do the job? . . . . The issue could be caused by one or more factors such as video format being
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Larry-Burkholder Hi, To answer your 2a, Premium comes with one add-on, Ultimate comes with the same add-on and a bunch more. The Magix website shows what comes with each. There is only 1 version of the program itself, Video Deluxe. John CB
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Well done on the MediaInfo. The video codec is "MPEG 4 Visual", which is unusual. The framerate is also unusual at 30.068. Lastly, the audio might be causing issues, being Joint Stereo. A recode may be needed to get it to open in Magix. VLC
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @johnebaker The screenshots look like the Magix installer. @daniel-DIAZ2990 Have you tried to disable Windows Defender Antivirus and Firewall? Yes, tried without defender both virus protection and firewall, same issue...thanksdd
• Other products

  One answer, on 3/22/2026

  RE: [Closed] Sony Vegas Pro 14.0 and Movie Studio Platinum 14.0
  @briley-e Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page. I would suggest you post any questions regarding Vegas Pro and
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  Thanks guys i tried a few of the suggestions and even downloaded magix test versions of audio manipulators i now have a video i can watch with no cars or dogs...this is a great forum thanks for your time and education   Brian
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Of note is that Video Deluxe won't export MP4 ie H264 below 24fps; I don't know if VPX does. VPX will add duplicate frames as necessary to "fill up" the frame rate to 24 (or whatever you set) for export. Best to set the desired
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, .....Magix error message says: "The file format of '... filename.mkv' cannot be read"..... First of all, I'm sorry that you cannot provide the requested MediaInfo file that @CubeAce (Ray) is asking for. The fact that VDL2026 cannot
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 I assume you used a different e-mail address in the past? The license might be bound to your old Sony customer account e-mail address. All customer accounts where transferred from Sony to Magix. So you need to login with your old e-mail
• Music Maker

  One answer, on 10/13/2025

  RE: unable to install new soundpools purchased online into Music Maker
  @J-Bradshaw Be aware, this is a user forum and we are just users like you that try to help each other. To answer your question, Magix Soundpools adhere to a specific file naming scheme and folder structure. If you buy loop packs other than Magix
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @browj2 Thanks for the information, it does get quite scary when a.i is involved in every day matters. There is no doubt that in some cases a.i will be beneficial in the very near future. But in this instance a.i is more of a hinderence at Magix in
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions.
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Movie Studio

  7 answers, most recent on 9/4/2025

  Video playback stutters
  The video playback stutters with some large files. How can I minimize this? Are there any options? Program: Magix Video Deluxe Plus operating system: Windows 11 Hardware setup: wich information do you need?
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  It was easier said than done. But Thanks very much.🙂 For those that are wondering. I have a brand new PC (win 11) I did not know it comes with OneDrive installed and working. It seems that my installation of Magix went to OD so filled it up. So