• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham You may like to try this little hack I've successfully used for a similar problem using DIVX and MP3 in an MKV container. Split the file using gMKVExtractGUI (a Google search showed this https://www.videohelp.com/software/gMKVExtractGUI).
• Movie Studio

  69 answers, most recent on 8/10/2025

  Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Another user has pointed out to me in a Private Message a potential area of misunderstanding in your original post! Can you please confirm the exact name of the Magix Video Editing product you have? You've chosen Video Pro X as
• Movie Studio

  4 answers, most recent on 7/17/2025

  RE: [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  @DonL Hi This is a common issue with video files that are Variable Frame Rate (VFR), VDL 2026, like many other video editors does not always handle VFR video correctly especially when the Minimum and Maximum frame rate range is relatively
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker Hi John. I did notice that along with additional posts in the Important Posts section. Also answering some of the posts need the help of Google translate and additional signing in if trying to post to the translated page. Not an ideal
• Movie Studio

  11 answers, most recent on 12/4/2025

  Corrupted Audio
  The audio corrupted (cracking up) at end of music video project: 4/7 in to 7 minute video. What can cause this? Worked fine on previous renders, then adding the last 2 minutes of edit* (and incidentally having had issue with ghost audio on a track,
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Well, this is interesting. Having deleted that registry key earlier, and successfully having (re) activated MPEG-4 import by starting the program as an admin, I now find I have to start it "as admin" every time, otherwise the "activation required"
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian SRT files are for direct import when uploading video, the srt is uploaded separately, to YouTube and Vimeo. Video deluxe cannot import srt files and create the titles. If the final video is going to be uploaded to YouTube see this
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Thanks @vdl-user-v19, the times I've looked at Magix support and found nothing about it. Is this a new link? An interesting thought, I still receive 5 or 6 emails a week from Magix offering me products that I either don't want or don't need. For
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again, @CubeAce, @johnebaker Hi AndyW, Ray and John, I found this online. MxQtmReader.exe is an internal component of Magix Video Deluxe and is used to import and process certain media files. You can find this file at the following location: C:\
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  I exported this video https://app.box.com/s/rdln3wn1ikq08vjsody5bd03p3w8qs29 (import.mp4) as follows: When played back, it looks shaky: https://app.box.com/s/54fk83j8ktkrsvnas6ye0ibc3votkyfl (screenvideo.mov - recorded with OBS)
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM Hi . . . . It appears that the downloaded AI videos are causing a problem . . . . Looking at the error log data, I would agree with you that the issue is with the AI PNG files. Do the PNG images open in an image editor? Do the images have
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Just a thought. It appears from your first post that you import onto the timeline with "video/audio on one track". Is it possible that you have right clicked the clip and under "Audio functions" you have accidentally clicked "Mute
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Photostory

  One answer, on 9/11/2025

  RE: Photo files
  @Robertr238 Hi HEIC is not a supported format. The images need to be convverted to a supported format eg JPG. The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @johnebaker @AAProds While the video is "legible", it's the proprietary metadata contained inside the .insv file that is the issue. I agree, it would be great if the three Magix editors could import the .insv files directly but there must be a
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried