• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  Iam using a trial version 13.1.1.12 on Windows 10..The program seemed to be working and i was trying additional features.. I selected "Tasks, Organize, Search for Faces. A message came up "The face ID database is damaged. Before you continue a new
• Other products

  One answer, on 4/21/2026

  Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14
  I can't update webradio database, does anyone have any solution?
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 Hi Brian, To clarify what @idd-2016 wrote, Video Pro X can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, followed by a listing of
• MAGIX

  No answers, created on 4/15/2026

  Maintenance ProducerPlanet.com, InAppShop & LoopsUnlimited
  On April 15, 2026, maintenance work is being carried out to migrate the database behind the mentioned services. As a result, there will be limitations in service availability. Edit: Maintenance work finished
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @kPeiffer Hi John EB, Thanks for that. I didn't think to open the Show All list. I managed to get it working and have replaced the code in my database with dynamic code that opens VPX17 or VDL2026, depending on the selection in the
• Other products

  One answer, on 1/24/2026

  RE: photomanager deluxe crashing
  I was able to get past the crashing by deleting the database. Since this was a new istall, I did not have much to lose. However, after a day, I got more of the same. My solution has been to ask for a refund. Adios.
• Other products

  2 answers, most recent on 8/28/2025

  URGENT Photo Manager Deluxe purchased - where are the Calendar folders
  I need the calendar and other database functions. I have added photos to a folder. I cannot find the calendar folders. Please help urgently
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again, yes, that seems to be a relatively new entry in the support database.Judging by a post on the Vegas forum, it's probably not that easy to program a solution. (I assume that this applies not only to older versions of Vegas, but also to the
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13, @emmrecs HI Brian, Jeff It is a shame that the list obtained cannot be copied or printed. For large projects I start from the 'other direction', ie get a list of all files, of the appropriate type, ie all images, video and audio before
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Then you need to contact customer support at infoservice@magix.net. Try to write as much information as possible (your name, e-mail address, purchase date, which software you tried to purchase etc.), so they can look it up in their
• Movie Studio

  5 answers, most recent on 7/9/2025

  RE: Magix Support or Lack Thereof
  @bjtap Magix are restructuring their support completely. They want to switch over to an AI agent and are currently training it with a knowledge database. If you haven't requested a follow-up to your tickets at least weekly, they are probably closed
• Movie Studio

  6 answers, most recent on 2/7/2026

  [Solved] Background app from Magix
  Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after
• Off topic

  One answer, on 10/22/2025

  RE: can not buy from our country?!
  @RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2, I don't know if this is helpful for your database: to open Projects with VDX17 (or VDL2026) from a command-line these would be the appropriate commands: cmd /c start /min powershell -command "& C: ; & 'C:\Program Files\MAGIX\Video
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @Bol @emmrecs @Marc-Goder @kPeiffer Hi, Further to my previous, whilst double-clicking on an MVP file now works from Windows Explorer, trying to open VPX17 with the MVP file from my database does not work. For those interested, here is
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  @rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @johnebaker Hi John EB, You had me worried there. I was wondering what those files were. I used the handover method; have never used the mixdown. Here is the first part of the EDL file for my latest tutorial on masking, starting from the number of
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  @Antony-Donlan I'm pretty sure it's stated in the EULA. Please look there. My guess is, that Audio Studio doesn't allow commercial usage but Acid Pro will probably allow commercial usage of the included loops. I don't want to have legal issues and
• Video Pro X

  2 answers, most recent on 8/31/2025

  [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John . . . . the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. . . . The ones at the bottom open the legacy features . . . . This has been the case since the first
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling