Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

SOUND FORGE

3 answers, most recent on 1/1/2026

RE: sound forge 9

I cannot seem to set up Sound Forge Audio Stuio 9.0 to record anything from the internet. Help!

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.

Movie Studio

3 answers, most recent on 10/29/2025

RE: Unocking/activation IgniteColorCine

Done. Today, I tried to activate IngineColorPack again. Interestingly, everything went smoothly today. The window with yellow text about no internet connection did not appear (although yesterday I definitely had internet access too). I had to log in

Rescue Your Videotapes!

One answer, on 1/12/2026

GRABBER kaputt

Mein MAGIX Video Grabber ist "unter die Räder" gekommen und irreparabel. Software und Kabel vorhanden. Ein im Internet gekaufter Grabber findet keine Verbindung. WO, WIE bekomme ich nur den schwarzen Grabber ohne das ganze Programm kaufen zu

Xara Designer Pro

9 answers, most recent on 11/7/2025

RE: Please i bought xara 3D maker 7 couldn't install after formating my PC

@paulmusicam Does your Internet browser block the download? When does it vanish? After the download has finished? Then it could be your antivirus or firewall software deleting the installer.

Video Pro X

9 answers, most recent on 4/20/2026

RE: 360 File from DJI OSV

@Alwyn Hi Al . . . . Osmo file I found on the internet . . . Where did you find it? The ones I found as being .OSV download as MP4 !!! Was the video dual stream, single stream Side by Side or a pair, front and rear, separate video files? John EB

Video Pro X

One answer, on 4/11/2026

[Closed] licence magix vegas 21 ne fonctionne plus hors ligne

bonjour, j'ai acheté 2 licences pour vegas post 21 pour une utilisation hors ligne après enregistrement, après un an de bon fonctionnement, ceux ci refuse de démarrer. pour rappel voici les informations données lors de l'achat : "After installation

Video Pro X

9 answers, most recent on 4/20/2026

RE: 360 File from DJI OSV

@paulsweigert Try changing the extension to "MP4" I did that to a Osmo file I found on the internet and VDL 2026 opened it with no issue. It's a vanilla HEVC with AAC audio. MediaInfo won't read OSVs, but it will read the file when it's changed to

Movie Studio

11 answers, most recent on 3/13/2026

RE: You have deactivated cookies. You must activate cookies in your brows

I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone

Music Maker

One answer, on 10/3/2025

RE: Premium Edition needs "VST Support" for 3rd party VST plugins

@JustRaccoon Make sure you're connected to the Internet and logged into your customer account. If this doesn't help open the program settings and click on the button to clean up the in-app-store. This will delete the old cache.

Samplitude

2 answers, most recent on 5/19/2026

ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.

CUSTOMER ORDER removed by Moderator ORDER removed by Moderator 8-11-2014 I'm trying to install on my win 10 computer - i paid but keep getting errors on some effects and online features even though i am connected to my internet.please advise or

Samplitude

2 answers, most recent on 7/21/2025

[Solved] Soundcard Options

I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Glenn-Duran There is no law that forces a developer to support anything. Back before Internet was fast enough you got a disk with your software and there were no bugfixes until the next version which was paid again, of course.

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

SOUND FORGE

5 answers, most recent on 6/26/2025

RE: Hammer Plugin

Thank you for all the good advice. I bought it via the Internet (Google Shopping) SF just does not mention all Plugins and VST in the product description. It shouldn't be that complicated to mention what the buyer receives.

ACID

2 answers, most recent on 8/31/2025

RE: Magix Independence Pro Suite Activation Error Code: -1

@Flavius_Guy Hi Error code -1 means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John

Photostory

3 answers, most recent on 3/19/2026

RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme

@Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the

Other products

One answer, on 11/17/2025

[Solved] Unable to install Independence library on PC (parallels) or Mac

I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.I have downloaded and installed the application

Movie Studio

5 answers, most recent on 9/3/2025

RE: [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?

@tony-r Hi I have had the similar issue with a different TrueType (TTF) font Assuming you installed the font for All users, if not do so, reboot your computer with a full restart - Windows icon, Power icon, Restart this should rebuild the icon

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if

Movie Studio

4 answers, most recent on 12/14/2025

Magix Hub

Hello. I have MAGIX Video Deluxe 2026 Premium (v 25.0.1.248 UDP3). I have an issue with entering to the Magix Hub. After clicking on the "Magix Hub" button, an animation with dots shows, and nothing more happened. I waited for about 10 minutes with

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

cheers John i followed instructions i sourced on internet but i could not get automatic placing of srt files my video is an hour long i cannot do sub titles manually the video is medical and the patient is broad scottish accent we thought with sub