• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Tried it. No dice. Same interface (welcome page) pops up. Any other ideas? This is driving me nuts. LOL
• Movie Studio

  3 answers, most recent on 6/24/2025

  [Solved] Audio noise
  When adding voice over or music tracks (MP3) in Movie studio 2025, I get clicks and pops in the video. Have tried audio cleaning to no avail. Any suggestions?
• Other products

  3 answers, most recent on 3/26/2026

  GDIPlusExif Exception ocurred
  MAGIX Photo manager Deluxe. ver.13.1.1.12.     Windows 11 Pro 64 Ver.   25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Movie Studio

  12 answers, most recent on 4/9/2026

  How to stop Magix trying to force me to install Travel Maps everytime?
  I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
• Off topic

  3 answers, most recent on 5/1/2026

  RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
  @DesertSweeper Hmm, maybe it was showing Video Pro X17? There is currently a redesign sale on Magix.com. You can disable the pop-ups. Usually the easiest way is to uninstall the Magix Update Notifier.
• SOUND FORGE

  13 answers, most recent on 12/14/2025

  RE: sound forge 16 glitching audio problem is back after upgrade
  I also had clicking and popping noises, but the following helped resolve them. Thank you so much. > Enable "Always proxy compressed formats" (Options> Preferences> General")  
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, I put everything back the way it was and was able to get rid of this pop up crash warning window...
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  Ah, I see where it is now. Cleaning tab > Edit button on the opposite side of Multi Max button in the lower right > Preset in the lower-right corner of the MultiMax pop-up window > Dolby NR-B Decoder. I wasn't on the Cleaning Tab, that's
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128
• Movie Studio

  One answer, on 8/8/2025

  [Closed] Error code -24
  During rendering a error pops ip "error code -24"
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Welcome to the Magix user to user forums, so not any contact for Magix staff and no-one who posts here can directly answer your question, sorry. However, which Magix product(s) do you own? With this information we may be able to
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  The Butch Vig Vocals Plug-in from Waves appears in my list of VST Effects in Sound Forge Pro14 but can't be loaded into the plug-in chain. Also, the interface to use the plug-in does not pop up. I have installed, uninstalled and re-installed the