• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• Video Pro X

  One answer, on 12/18/2025

  Video delux 2026 Crached
  I downloaded a trial version of Videodelux 2026. ComputerLenovo IdeapadWindows 11Processor: Intel(R) Core(TM) 7 150U (1.80 GHz)Installed RAM: 16.0 GB (15.7 GB available)Intel Graphics Card: 128 MBStorage: 956 GBSystem Type: 64-bit operating system,
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• Video Pro X

  9 answers, most recent on 6/26/2025

  [Solved] Difficulty Downloading Content Pack- Video Pro X17
  I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
• Music Maker

  3 answers, most recent on 4/3/2026

  Installation Gets Stuck
  I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Photostory

  17 answers, most recent 10 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Photostory

  6 answers, most recent on 10/19/2025

  mp4 Dateien werden nicht angezeigt
  Ich habe soeben Photostory 24 Deluxe heruntergeladen und aktiviert. Meine Slideschows enthalten mp4-Dateien. Beim ersten Mal wurde ich aufgefordert, mpef zu aktivieren. Das habe ich getan.Wenn ich jetzt mp4 Dateien hinzufuegen will, werde ich
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Hereby the specifications of my PC (HP): Intel(R) Core(TM) i7-14700F (2.10 GHz)/32,0 GB (31,8 GB disponible)/64-bits , x64-processor/Windows 11. Format of images: JPG Format of video: MP4. Disponible on hard disk: 639 GB.
• Video Pro X

  7 answers, most recent on 8/21/2025

  Import boosted video from Pixel-phone gives error
  I am not able to import a so-call 'boosted' video from my Pixel-10 phone. I am using Magix-pro 16. It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . It gives error "MXMPEG2 Error 0110: no media decoder found". Please help I am running
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  My specs are current.. i think the 9900k processor is still a force to be reckoned with . my system still handles anything i throw at it though i'm just getting into trying the different AI stuff.
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  [Solved] Missing DLL for Sound Forge Pro installer
  I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
• ACID

  No answers, created on 6/29/2025

  Applied groove not displayed
  Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro
• Movie Studio

  2 answers, most recent on 1/20/2026

  RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
  @JeanLouis-WENDLING Hei What is your computer system specification?Please quote the full name of the processor and the graphics card/chipset  installed. Google translate:- Bonjour, Quelles sont les caractéristiques de votre ordinateur ? Veuillez
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  3 answers, most recent on 1/13/2026

  Settings - CPU or GPU - Video Delux Premium 2026
  Hi everyone I have a high end CPU - AMD Ryzen 7 9800X3D 8-Core Processor 64gb Ram Geforce RTX 3080ti GPU Should I leave the settings within the program as is with the GPU or change it to my CPU? With these specs what would help the program run
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen   Hi. As far as I'm aware, that version of Windows that comes with the product is made for Soc type processors, as are those versions of the VLC and Media Player apps. To date, only the Da Vinci Resolve video editor has been adapted to
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  update: system is: Windows Info:Processor    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHzInstalled RAM    8.00 GB (7.88 GB usable)Storage    3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD
• Samplitude

  One answer, on 11/21/2025

  Focusrite 18i20 gen 3
  Hello; I can not get outputs to monitors, Have tried with Samplitude settings and and thru Focusrite Control focusrite_control_3_26_0. Using Windows 10 Pro i9 processor. Need a step thru on Samplitude X8 and the focusrite 18i20 gen 3 Will provide
• Xara Designer Pro

  11 answers, most recent on 4/30/2026

  RE: Xara Designer Pro - Slow work after 10-15 min
  @gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the