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  • Movie Studio
    15 answers, most recent 9 hours ago
    RE: Video Deluxe 2026 Plus
    @AAM If it's possible for you it would be helpful if you can upload screenshot of the error message and maybe also a detailed error description, if it is available in the Error Massage Box.
  • Movie Studio
    26 answers, most recent Yesterday
    RE: Message: Could not find a part of the program. Please install again.
    Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
  • ACID
    One answer, Yesterday
    Error -2147163964 Acid Pro 11
    Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
  • Movie Studio
    26 answers, most recent Yesterday
    RE: Message: Could not find a part of the program. Please install again.
    Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
  • Movie Studio
    15 answers, most recent 9 hours ago
    RE: Video Deluxe 2026 Plus
    The interface and blue splash appears and then gives a "serious program error occured....ACCESS VILOATION"
  • Photostory
    17 answers, most recent 9 hours ago
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Downloaded and installed Nvidia 581.80 and ran trial Photostory 2026. No luck. Same dll error.
  • Other products
    2 answers, most recent 5 hours ago
    program magix mp3 deluxe 19 won't open
    program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for
  • Movie Studio
    26 answers, most recent Yesterday
    RE: Message: Could not find a part of the program. Please install again.
    I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
  • Photostory
    17 answers, most recent 9 hours ago
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
  • Other products
    2 answers, most recent 14 hours ago
    RE: MP3 Deluxe 19
    i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing
  • Photostory
    17 answers, most recent 9 hours ago
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to
  • Off topic
    5 answers, most recent on 6/3/2026
    RE: Is it worth continuing to invest in Magix Software
    Hi so in order to solve the infamous "Could not find part of the program" error I installed the VPX17 trial thanks to a tip from @johnbaker which solved the issue. SO I will invest in Magix for a while longer as learning Resolve, for me, is just a
  • Movie Studio
    15 answers, most recent 9 hours ago
    RE: Video Deluxe 2026 Plus
    @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
  • Movie Studio
    15 answers, most recent 9 hours ago
    RE: Video Deluxe 2026 Plus
    @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
  • Movie Studio
    5 answers, most recent on 6/5/2026
    video deluxe - video export are setting stored anywhere ?
    I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
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