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im having Trouble Receiving my 2 Ordered PRODUCTS, CD's ... Email: Email removed by Moderator........I Started a Customer Service TICKET & i Get NO REPLIEs..... I ORdered my Products Over a Month ago. PLEASE sen Help

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

Sound Forge (9.0e and CD Architect neither one will send a Activation code!! the Serial #s are registered to me from new. I have been trying for m6 plus months and none suggested instructions work. Please advise and dont just blow me off,. Cheers

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce Here's a screenshot of my Task Manager while I render a third video on my C drive

Web Designer

2 answers, most recent on 10/3/2025

RE: Error No.6

@Nigel-Watson I hope you have an installation CD-ROM to reinstall the software. I'm pretty sure that it's no longer possible to download such old software from your Magix customer account. Make a backup of all your projects and everything you

SOUND FORGE

4 answers, most recent on 2/6/2026

RE: Sound Forge 10 Serial Installation on New Computer

Hello rraud, thanks for your response. I've read that topic and tried those steps, but when I try to register, it says the product isn't registered yet. When I tried to register, it says it's already registered and won't allow it again. It's

Movie Studio

2 answers, most recent on 6/27/2025

PC Win 11

Bonjour, Je viens de changer de PC avec win 11 mais sans CD-Rom et je peux pas ré-installer mes deux logiciels Vidéo deluxe 16 premium et 17 qui sont sur CD-Rom. Je ne trouve aucun lien pour télécharger ces deux logiciels, je possède bien entendu

Movie Studio

5 answers, most recent on 1/16/2025

RE: MOVIE STUDIO 2025 DISC LABELS: where has this facility gone. Help!

@gordonwhite, @AAProds Hi I agree with Al's comment, and was going to mention this in my comment above, however, did not want to be alarmist. Paper labels are suitable for CD's only, DVD's spin up to 3x and Blu-ray up to 10x higher RPM than CD. I

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

OK, so everything is back to normal and it's not crashing anymore... To help keep stay on the same page, let me add in screenshots of my folder setup. Let me know if this helps 🙏

Audio Cleaning Lab

4 answers, most recent on 10/31/2025

Cleaning reel to reel tapes

I have some old reel to reel tapes from the 1960s which have some sections where the recording has faded and sounds muffled. Is there any way to improve these sections? I've tried the normal cleaning which only gives a slight improvement. I want to

Video Pro X

14 answers, most recent on 1/6/2025

RE: Bluray Burner Problems and Multi-Language Bug in VPX16

@browj2 Hi John. Don't get me wrong, we have two working Blu-ray players left in the house connected to the lounge and kitchen TVs as well as two CD players in other rooms but seriously can't remember the last time anything was put into any of them.

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@johnebaker Ah, I thought so, a keyframe needs to be made first though before it shows, that's why I couldn't find it, it's not something I use much. Thanks.

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

Music Maker

17 answers, most recent on 10/1/2024

[Closed] Why can't I start Music Maker?

I've been using Music Maker for about 2 years and today, for the first time, I can't start the program. Why? Do you have a similar problem? what's going on Scanning VST Plugins is still at 0%. I don't understand.

Movie Studio

15 answers, most recent on 9/26/2025

RE: MAGIX Video deluxe 2026-encoding failed

@emmrecs @Alfns Jeff, the files for DVD burns aren't arranged in a VIDEO_TS folder, they are just plopped in a folder of the project's name. Bluray folders are OK because they don't live in any singular folder anyway. This is what Magix produces

Video Pro X

9 answers, most recent on 6/26/2025

RE: Difficulty Downloading Content Pack- Video Pro X17

Thanks for coming alongside, CubeAce. You're a breatyour system. I've already loaded that and all the tick boxes are empty. Here's what I'm seeing under Extra Effects. There's the download icon for proDAD Hide V2 (which has already been downloaded

ACID

2 answers, most recent on 8/29/2024

RE: SONG TIME DISPLAY

It's the left one , showing minutes

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

RE: Error code 6

Success! I effected a repair using the external CD ROM drive, it's now working. Thank you both for assisting.

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@PETER-SMITH1397 Peter, I just used regedit.exe and it deleted that key without issue. Here's what I did: In the Windows search box, type in regedit. On regedit.exe, right-click and choose Run as Admin (assuming you're logged on to Windows as an

SOUND FORGE

2 answers, most recent on 3/2/2025

RE: Is there anyone Digitizing Records?

Hi @paul-t4618aulieT, Sound Forge Pro 18 is 'basically' the same as SFP-10 aside from the modal plug-in chainer and record UI. SFP-18 includes the Noise Reduction Pack (aka, NR 2.0) and iZotope's RX Elements, which basically has the same tools as

Movie Studio

11 answers, most recent on 3/22/2026

Cleaning a really poor quality video

Greetings, I've been asked to try and clean a video on a CD given to me by my brother. It's of his friend Ron who made a living recreating the ancient Worcestershire woodland practices. AVI (MJPEG) - progressive - 320x240 - Note the horizontal 1

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@CubeAce Hi Ray, Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My boot and work drives are SSD970 EVE plus 500GB. Best wishes,Rob PS. I'm patiently awaiting Jüri's

Other products

27 answers, most recent on 1/7/2025

RE: DVD Architect Studio 5.0

@johnebaker Hi John EB, Something is wrong as there seems to be two models with the same model number, each with different specs: Pioneer BDR-XD08UMB-S Portable 6X Ultra HD 4K Blu-ray Burner External Drive Bundle with Cyberlink Software Download