• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi Thanks for the feedback. . . . . I blame upload/download on Google . . . . If the images are in Google Photos this may be the cause of the EXIF info being corrupted, there have been many incidences of it causing EXIF issues. John EB
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  Hi, thanks for getting back to me. I think I've narrowed it down to dodgy GPS EXIF data. I blame upload/download on Google!! Cheers.
• Other products

  3 answers, most recent on 3/26/2026

  GDIPlusExif Exception ocurred
  MAGIX Photo manager Deluxe. ver.13.1.1.12.     Windows 11 Pro 64 Ver.   25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 Hi John C . . . . There are 2 specs X Resolution, and Y Resolution exif tags, . . . . The X and Y resolution tags are the number of pixels per inch for the width and height of the image and have nothing to do with the AR ratio. They are,
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  I export stills for processing using Paint Shop Pro. The two uses are for noise and artifact removal or to use as a mask. Some players use the display aspect ratio, and some do not. I don't know what YouTube does, but many players have controls to
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Here is my finding with your HEIF file. It works in Vegas Pro 22 Both MMS2024 and VPX16 do not recognise the file and it does not even appear in the Media Pool. But if you change the extension to HEIC, it does appear in the Media Pool. MMS2024
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  @joe-macnab @johnebaker @Gid @me_again Hi. In among the exif data it says language Japanese. I wonder if some Japanese characters have been embedded into the file encoding somehow. I'm not even sure it would be a problem but I have never seen that
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Hi Gid . . . . I got an iPhone HEIF from a friend, he has the latest updates on his phone. . . . Thanks for the iPhone image, the EXIF data shows this to be from an iPhone 13 mini. The MediaInfo data is very different, as you can see
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  Yes, and I am doing the export from VD of sections to edit, but even then the import is a problem for stills. They need to be adjusted for proper output, but what you see in the video window is not what ends up being exported for stills. So there is
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  The standard for the US is to have a film shot at 24fps is to put it on Blu-Ray at 23.976 (24000/1001). The standard for the transmission of video is 29.97 and also for DVD, which means it has to be telecined to fit a movie onto a DVD. All you have
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @browj2 @Betovalle Our testing has determined that VPX does not use the file's EXIF or data input from Windows or other programs to populate the Comments, Scenes, Takes or Rating fields. Rather these fields are maintained within the VPX Project's
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Can-Dive Hi, Quick partial answer as I have to run out. Think outside the box, think light. The answer to one of the points, about categorization has been answered in PhotoStory 2025. This is not close to what Photo Manager can do. In the image,
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  I looked at the list of exif data in the Wikipedia and the resolution figures were the only numbers that could make sense as determining the aspect ratio. Windows reports them. They are used along with the size in pixels to determine the size in
• Movie Studio

  6 answers, most recent on 6/9/2024

  RE: Import, Export and archiving with Chroma Subsampling
  @browj2 Hi John . . . . 400 dpi. Should I have gone higher, say 600 dpi?. . . . Without going into the confusion caused by different units - DPI, PPI and LPI, which have different meanings of resolution, the scanner resolution you set, depends on
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• Photo & Graphic Designer

  2 answers, most recent on 4/27/2023

  RE: importing old photos WITH their keywords in Magix Photo manager
  @Shawn-Steele @adry Welcome to the Magix user to user forums, and apologies to @adry for the fact your post was never replied to! Keywords which the user attaches (as descriptors) to an image are NOT metadata, sorry. PM can, and does, import the
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @JussiK Hi. Thanks for the additional info. As far as I can tell there is nothing wrong with the video file itself but will ask @johnebaker to check as he has more experience than me with looking at 10 bit log files. There is the QuickTime tag in
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Crash log data.   ----------------------------------------------------------------------MAGIX Video Pro X14  01.05.2025  21:15----------------------------------------------------------------------CrashDump 20250501_211504_v20.0.3.181.dmp
• Video Pro X

  10 answers, most recent on 6/4/2024

  RE: Video and Audio Desync With Video Pro X 12
  @Ronoco Hi. Both @johnebaker and I understand the problem and took it as you have further explained it. Did you download MediaInfo and look at the exif data of a file or at the very least right clicked one of the audio portions of one of the files
• Movie Studio

  3 answers, most recent on 12/31/2020

  [Solved] I have a crash on the program then it closes down
  ----------------------------------------------------------------------MAGIX Movie Edit Pro Premium  30.12.2020  21:23----------------------------------------------------------------------CrashDump 20201230_212300_v19.0.1.23.dmp successfully
• Movie Studio

  14 answers, most recent on 1/16/2020

  [Solved] Error igdrcl64.dll
  How to fix this? ----------------------------------------------------------------------MAGIX Movie Edit Pro Plus  14.12.2018  23:24----------------------------------------------------------------------CrashDump 20181214_232414_v18.0.2.225.dmp
• Movie Studio

  22 answers, most recent on 1/19/2019

  [Solved] Movie Edit Pro crashes every time I open it
  Hi, its my first time using these forums. I have had Magix on my laptop now for over a year and have had no problems with running it. However, one time last week i exported a project and it crashed. When I open the program up again i get the pop up
• Other products

  6 answers, most recent on 2/27/2023

  RE: Photo Manager Deluxe 2023
  @Paul-Isbell Hi v13.1.1.12 is the latest version. The red tags are, as you suspected, indicators that GPS data is in the EXIF information of the image. The green tag with a white R indicates the images are RAW image files, and for some peculiar