• Other products

  One answer, on 4/12/2026

  computer series number can not find
  can not find the series number to finish a form to receive a code what can I do?
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• Movie Studio

  One answer, on 2/22/2026

  [Closed] I need my serial number!
  After installing Movie Studio Platinum 13 on my new computer, I have to add my serial number but when I tried searching for it on my email, I forgot I deleted my entire history of emails from 2015. I need my serial number!
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Getting a new authorization code for Vegas 12 for a new computer
  My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.
• Other products

  One answer, on 1/28/2026

  [Closed] vegas pro 11
  I need to reinstall Vegas Pro 11 on my computer because it was formatted, and I can't because it says the number has already been registered. I would like urgent assistance, please. My serial number is Removed by moderator. I await your instructions.
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Like @emmrecs said, the Computer ID can only be generated by old Magix software (which could be unlocked with a P2 serial number). There is an extra offline activation option for this in the window where you need to enter the serial
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Music Maker

  3 answers, most recent on 11/7/2024

  [Solved] Installation of MMM on second computer
  Hi, I have MMM Premium 2021, which is installed on a primary computer and I want to install it on a second computer. My original purchase of MMM has no serial number or key code associated with it, so I can't install it to my second computer from my
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  사운드 포지 17프로 재 설치 문의 합니다.
  컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Movie Studio

  6 answers, most recent on 5/30/2025

  [Solved] Cannot get to Activation
  I bought online, downloaded , registered, created account, but cannot get thru activation. It stops there. I have put in my software number and my computer id . I tried them both with & without dashes. Cannot get past activation- cannot use
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Offline activation with a Computer ID is only available for programs that have a P2 Serial number. These programs were released before 2014. Are you trying to activate such old programs?
• Off topic

  4 answers, most recent on 4/9/2025

  [Closed] Serial number usage after restarting
  I had to clear my Computer data. I have Vegas 22. My computer caught a virus. I'm attempting to put my serial number in but it keeps saying it is invalid or registered to another product. I'm using the same computer I downloaded it on previously.
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  [Solved] Problem activating Sound Forge 9 using new method
  I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• ACID

  One answer, on 3/11/2025

  ACID 10 cant input serial number
  I recently purchased a new computer and I am reinstalling Acid 10, however the prompt to enter my code does not work.......It lets me input one number and thats it....Help?
• Movie Studio

  2 answers, most recent on 9/13/2025

  [Closed] Can't registration Move Studio Platinum 13
  I recently replaced my PC and tried to re-register Movie Studio Platinum 13 on my new computer, but I received the following message. Do you know what to do? "Serial number already used."The serial number you entered has already been used. You may
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to
• Movie Studio

  One answer, on 11/29/2025

  Remove second e-mail address & Activation, create a single Email?
  I have one product activated on a second email account. I deactivated the product and uninstalled in the computer. Trying to activate it on the first account but it says " this serial number has already been registered to another email address.
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.