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  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    Now I'm having trouble burning a disk. I have Sony DVD-R 4.7gB disks. I choose the AVCHD 1920x1080 NTST default and all encoding and I get a message about my graphic card needing to be updated because hardware encoding is deactivated?
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    The following information is now available in the support section: https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card
  • Music Maker
    16 answers, most recent on 11/17/2025
    RE: Magix music maker on linux mint
    I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:**                              2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:**                              ASUSTeK
  • Video Pro X
    One answer, on 1/11/2026
    RE: "Mixdown - Please Update Your Graphics Card Driver"
    https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card At the moment, it does not appear to be known when the problem will
  • Movie Studio
    3 answers, most recent on 1/7/2026
    When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
    Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to
  • Movie Studio
    46 answers, most recent on 1/28/2026
    BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and
  • Photostory
    12 answers, most recent on 3/12/2025
    Hardware Acceleration Failing
    I'm using Photostory 2025 after upgrading from 2024. If I try to export using hardware acceleration the process will eventually fail before completion with a message to try again after disabling hardware acceleration (or words to that effect). On
  • Movie Studio
    11 answers, most recent on 1/12/2026
    RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
    @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
  • Movie Studio
    16 answers, most recent on 9/5/2025
    RE: Blu-ray media created playback issue. Image bounces/jitters
    @calamar @Bol @johnebaker This post explains why external GPU encoding on longer occurs on Interlaced Bluray projects: https://www.magix.info/us/forum/vpx15-no-hardware-encoding-during-bd-burning--1333831/?page=2#ca1912059 As far as "minimum specs:
  • Rescue Your Videotapes!
    8 answers, most recent on 12/4/2025
    RE: driver usb 2861
    @gp63 'a burning device was not found on your system' That is a different problem! The message means that you do not have any disc burning hardware on your computer. HTH JeffForum Moderator
  • Samplitude
    One answer, on 1/26/2026
    RE: CC 123 interfering with MIDI Learn
    @Phillip-Orphan You can check the MIDI Monitor for incoming MIDI messages in the hardware controller setup inside the Samplitude program settings or make a short MIDI recording of CC74 and then look up in the MIDI Event List if CC123 was recorded as
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
  • Movie Studio
    5 answers, most recent on 6/13/2025
    RE: [Closed] Rendering takes forever event hough I set rendering at the LOWEST Sett
    @User7399 Also make sure you don't render with a video codec or video effect that doesn't utilize hardware acceleration. This will slow the rendering process down massively.
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    @SteveMTNO Ok, but it still needs be played back on appropriate audio hardware.
  • Movie Studio
    26 answers, most recent Yesterday
    RE: Message: Could not find a part of the program. Please install again.
    @DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does
  • Movie Studio
    7 answers, most recent on 9/4/2025
    Video playback stutters
    The video playback stutters with some large files. How can I minimize this? Are there any options? Program: Magix Video Deluxe Plus operating system: Windows 11 Hardware setup: wich information do you need?
  • Movie Studio
    13 answers, most recent on 9/8/2025
    RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
    @Apollo89x Hi. Can you update your signature to all your current hardware and windows version please? Ray. I've done that.This fault/bug with Movie Studio is still persisting though... :/
  • Movie Studio
    43 answers, most recent on 3/7/2025
    RE: Audio not importing
    At first, I thought the OP was using a 10bit file in the MOV wrapper. But without MediaInfo to give file information, it is sort of hard to say specifically what is going on. Here is a question that I do have. If @Gary-Beckwith GPU does not have the
  • Movie Studio
    24 answers, most recent on 4/29/2025
    RE: Provideo Coalition article on Magix Acquistion
    @CubeAce, @Can-Dive Hi . . . . The Infusion engine was more hardware based than development and it's implementation as far as I can ascertain was due mainly through the SDK development package released by nvidia.  . . . . As I understand it, the
  • Samplitude
    8 answers, most recent on 8/7/2024
    RE: [Solved] No Signal through Visualization
    @Phil-Thompson Nvidia is the sound output via your graphics card. Don't use that. Realtek is the better option, this is the sound device in your computer. Yes, try ASIO4ALL. The newest version just released a while ago. Magix Low Latency is many
  • Movie Studio
    4 answers, most recent on 8/19/2024
    RE: [Solved] GPU is deactivated in export to MPEG4
    H264 Specs: H265 Specs: Nur HEVC hat eine offizielle Hardware Unterstützung über 4K
  • Photostory
    12 answers, most recent on 3/12/2025
    RE: Hardware Acceleration Failing
    Hardware ..... GPU AMD Radeon RX6800GT. CPU AMD Ryzen 9 5900X .. all current drivers. OS .... Win11 all windows updates applied Photostory doesn't crash and there is no error in reliability monitor. The export fails and I get an error message
  • Other products
    9 answers, most recent on 9/29/2025
    RE: CD Architect 5.2 cannot register
    When trying that message I an "invalid hardware id", something like that... Was I supposed to use the windows 11 computername? If so, it didn't work. The directions said, "Type in the computer ID provided by the SCS era software when prompted", but
  • Samplitude
    4 answers, most recent on 1/27/2025
    [Solved] need help with configuring MIDI controller
    Samplitude Studio 2023, Windows 11 I just bought a MIDI keyboard which is mostly working, but there's one thing I can't figure out. The keyboard has Play and Record buttons on it, but I can't get them to do anything. The keyboard does work correctly
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